luc F.
Je viens de recevoir mon portefeuille…
Je viens de recevoir mon portefeuille Secrid, parfait, fabrication au top, aucun défaut!! Très heureux, je ne connaissais pas cette marque!!!!!!

At Secrid, we reimagine daily essentials into high-quality pocketwear. As a B Corp, we aim to use design as a force for good, supporting our communities and producing locally. The wallet in your pocket, for example, was assembled at sheltered workshops in Holland. So, when you carry our pocketwear, you’re making a difference. A better world starts in your pocket.We focus on providing an impeccable experience and ensuring the extended lifetime of our wallets. Have a question or repair request? Please get in touch via secrid.com/contact.
Secrid (secrid.com) has 343 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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luc F.
Je viens de recevoir mon portefeuille Secrid, parfait, fabrication au top, aucun défaut!! Très heureux, je ne connaissais pas cette marque!!!!!!
Lorena M.
The wallet feels as good as it looks! Easy to handle and with sustainability at the heart - what is not to love!
John S.
I got my wife got one of these wallets and after several years is still enjoying it that much that I thought I should step up also and get myself one. John.
hc
Mi experiencia con las carteras de Secrid ha sido irregular hasta ahora. He tenido problemas con los dos modelos que he recibido, principalmente con el accesorio para monedas, que corta la cartera. Al final, no puedo usarlo porque corta la cartera. (lo cual me lleva a la conclusión de que el accesorio de monedas esta mal fabricado) El servicio al cliente también fue bastante regular; tardaron mucho en darme una respuesta y solución a mis problemas. Por otro lado, en cuanto al uso diario, me gusta bastante. La cartera es pequeña y tiene capacidad, lo que es un punto positivo. El tiempo dirá si mi opinión cambia, pero por ahora mi experiencia no ha sido la mejor.
Response from SecridMar 18, 2025
Thank you for sharing your feedback with us! We’re sorry to hear about the issues with your wallet, especially with the coinpocket. And, that your experience with our customer service didn’t meet your expectations. On the other hand, we’re happy to hear that you appreciate the wallet’s size and capacity! We would love to change your overall experience to a fully positive one. To resolve the issues, we kindly ask you to reach out to us at [email protected] so we can assist you further. We appreciate your feedback and hope to find a suitable solution for you. Kind regards, The Secrid Customer Care Team
JeanRaphael B.
Très pratique compact un tout en un
Henrik
I bought a Secrid mini wallet in leather. Initially great perfomance, but after only a year, the cards fall out (actually not all, but 2-3 of 5). I do like the wallet, but the quality does not support the price and there are other, better options out there, Update: After a short email exchange, Secrid repaired the wallet pretty quickly, so I would rate the total experience as 4 *, considering the flaw experienced will be back. Nevertheless, a good wallet and an evenly good customer service!
Response from SecridMar 6, 2025
Good morning, Thank you for sharing your experience with your Miniwallet. We're happy to hear that you enjoyed using it initially, however, we’re truly sorry to learn that it no longer functions as expected. Fortunately, in many cases, we can easily repair this, often free of charge. We’d love to help find a solution for you! Please reach out to us at [email protected], and our team will be happy to assist you. Looking forward to hearing from you!
Joseph H.
I have had my Secrid wallet since 2018. Best wallet i have ever had. I just bought a 2nd and 3rd. Not because mine failed it is all good. Just wanted more colors.
Peter E.
Upon receiving my wallet, I was not happy with how it folded with items inside. I contacted Custoner Services and was told I am.new if you are unhappy simply return it. I explained I would leave it for 24 hours and then let them know. I have now called 3 times, sent emails and I keep being told the Returns department should have sent me a returns label, I will get it tomorrow. Over a week later and still no label. Great to say yoy offer a returns guarantee, but pointless if this is the experience.
Response from SecridFeb 25, 2025
Thank you for sharing your feedback with us. We are sorry to hear that your experience with our local customer service team did not meet the high standards we strive for. To better assist you, we kindly ask that you send the details of your experience to our headquarters email: [email protected]. This will allow us to address your concerns more effectively and work towards a resolution. We look forward to hearing from you and hope to find a suitable solution. Kind regards, The Secrid Customer Care Team