Tracy W.
No customer service …
Well I would give more stars as they looked brilliant when they came and I put them in my illness caused my teeth to fall out and thin but I could only wear for 15min as they hurt and when I took them out they also caused my teeth to hurt.I sent an email but was told to email the company who made them which I did and no reply so I emailed secret veneers back no joy again.I dont have a problem with the price if I could have wore them longer.I should have been covered under there 14 days return.Being disabled and wanting a new look I was so happy but now very disappointed 😥
Response from SecretveneersDec 6, 2019
Hi Tracy I have posted you a remake impression kit today and we will of cause get those veneers remade for you. I have been sending your emails onto the dental lab in the hope they would respond to you directly which they should have done, but for whatever reason this has not been done. I will take this up with management and I can only apologise for the lack of response from the dental lab involved. Please do not wear your veneers if they are hurting you, I will email you directly now to discuss further. Best wishes Amy


