SecretveneersReviews of secretveneers.com

I ordered on 28th May and the replacement arrived on Saturday 12th July, so took a month and half all together. The first upper set kept falling out when talking or sneezing and gave me a lisp. Customer service was helpful and sent a better-fitting replacement—but the left canine tooth is oversized and gives a vampire look. I asked if they could adjust it based on my impressions, but they said they needed photos of my actual teeth, which I wasn’t comfortable sending. That was disappointing. Impressions were a bit tricky, so I’d recommend watching a tutorial. They look good in pictures but kind of fake up close. Still £450 for the pair I'd say its worth trying. Id rather wear these than show my real teeth. And until I get them properly done somewhere, im content. (Extra thin ones) Update*** Have been using them for over a week now and when i sneeze or talking after about 10 minutes they fall out, same as the last ones. Was told by james to use poligrip. Im starting to think they are a waste of money. What's the point in having them if they keep falling out? Ill update if any changes.

I have been a user for over three years of secret veneers and to me they have been life changing, they are a fantastic product that i recommenced heavily to anyone. My only negative would be that since they have grown there seems to be a struggle with time scales i always request a replacement arch and seem to end up chasing the company. At present i am waiting for replacement arches since March 31st 2020, i was unsure to order due to covid but was told that there would be no delays with a replacement arch due 14-21 day but it has now been well over 30 days. I really love this product and didnt want to have to leave a negative because when you can get hold of the staff they are really lovely. I am hoping tor receive my replacement arches... but for the product a absolute 10/10

After having these for a year I have a true review.. I love these veneers and they really changed my smile. My one problem is over time if you eat with them in they begin to crack and break.. I am on my 5th order of having to buy a top of bottom set because of the back teeth splitting in half or they wear holes where you bite down.

I have not got terribly bad teeth but hate smiling as they are a bit wonky from a teenager & when I got pregnant the baby took up a lot of the calcium so I feel super under confident to smile in public so getting these I was super excited. The impression kit went & then came back to do again (which is fine) then the bottom row broke- which they kindly sent the replacement out. However again they snapped so then I bought a further replacement pair which have now snapped! I clean them softly (have a small toothbrush for them), don’t eat with them in & take super care of them but this is ridiculous! I have messaged them last week as actually went to buy replacements for top and bottom AGAIN & no one has replied to me! Not only that but the price has doubled for replacements- was happy to pay £100 for both top and bottom replacements however after already spending over £600 with them I am no way prepared to spent £200! Running my own new business & having two other full time jobs at the same time I don’t have time to keep chasing people for a response- all I want to do is get a replacement top & bottom so the colour matches & then would happily promote the fact they do look good through our social media and make me feel much more confident but no one is replying!?!?

I'm going to keep this review going as these reviews don't seem entirely real to me. (I work in IT so I know a thing or two about this) Anyway... So far so good I ordered the impressions, they came and the staff where ever so polite and helpful with guiding me through the process. I'm still a little wary because of the bad reviews on here. Ill keep this updated as much as possible and adjust the rating accordingly... Last week I asked them for an update to see if they received my impressions as I didn't get an email as I thought I would. - They replied in minutes and told me my Veneers will be leaving the shops on the 22nd of feb I've heard alot of people are not getting told that their impressions have failed until the veneers either don't show up in time or they call them... So I'm going to message them and check this.- Turns out everything is Okay so far, will update if/when I receive them It's probably worth mentioning at this point that a lot of the bad reviews on here seem inaccurate at least the parts about bad customer service. ***UPDATE 13/02/2019**** So I just received some bad news off of them... Apparently during the last part of the creation process my veneers failed due to too much crowding of my teeth. The lady was very sympathetic in the email and genuinely seemed disappointed that in my case their veneers just wont work. They have offered me a complete refund to which I am happy with and appreciate the fact that they let me know as soon as possible. Although I'm extremely disappointed that I cant get Veneers I don't think this is the fault of the company and they still have been brilliant to deal with. I'm going to drop the star rating temporarily (for my own assurance of the refund as people are saying they haven't received there's.) But as soon as that money has returned I will put it back up to 5 stars. Just to summarise up to now I cant fault this company or the way they interact with their clients.