Michael M.
Unbelievably good service
Unbelievably good service. They gave me a quote right away and they were very quick with the whole process

Welcome to SecondHandCell, where we believe in giving old tech a new life. Our mission is to make selling your used devices as simple, safe, and rewarding as possible. We offer competitive prices, a hassle-free process, and a commitment to sustainability.
SecondHandCell (secondhandcell.com) has 87 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Michael M.
Unbelievably good service. They gave me a quote right away and they were very quick with the whole process
joe A.
My experience with this company was amazing great service and no problems everything was seamless and easy highly recommended.
Jeff L.
BEWARE! I sent a phone to them in early December. I received an email on December 15 saying they had received it. On January 13, they sent me someone else's phone with no explanation as to why. I emailed and asked what was going on and Eli responded on January 14 saying there was a family emergency and he would be out of town a few days and would resolve things as soon as he returned. Since that time I have emailed multiple times and have called and left several messages with no response. It has now been well over two months with no payment!! I hope they read this and take care of it. If you are considering sending a phone to them, just don't. They are completely unresponsive!! UPDATE: Finally had a response with an explanation of employee issues. Paid promptly afterwards.
Jay R.
Didn't process my phone
Mujtabaa K.
I shipped 20 phones after receiving a quoted offer of $1,400. Once the phones arrived, I was informed via email that they could not be accepted and would be returned. Since then, I have emailed them four times over the past week requesting an update and a return tracking number, but I have received no response. If they do reply and return my phones, I will update this review accordingly.
Charles
Well I sent my phone on maybe December 20th, and the packaging process was fast and easy, but I haven't heard any updates on whether or not they've received it. ive tried emailing and no one has gotten back to me. Once they respond to my emails, and once I've received my payment, then I'll change the review accordingly.
Evan
Quick response
William H.
SecondHandCell acknowledges receipt of your phone then keeps it, ignores email And test and basically STEALS YOUR PHONE - refuses to contact you - looking into committing a Federal crime as they advertise across state line DON’T SEND YOUR PHONE TO THEM
Response from SecondHandCellDec 11, 2025
Hi Bill, We attempted to email you multiple times but didnt get a response. please check your email. The device you sent us was not cleared and we need it wiped out from your icloud before it can be processed.