SeautorobotsReviews of seautorobots.com

Here's yet another review saying DO NOT BUY this product. Our machine worked pretty well for 8 months. Then it just died. We've been at it with their customer service reps for 6 weeks now with NO RESPONSE. Like others, the reps who answer the phone give the same lame response about "escalating" it. To whom? They won't say. Where are they? They won't say. Their warranty is non-existant and this is very dishonorable company. Today I start calls to the FTC, BBB and my state's (FL) Attorney General. SEAUTO needs to be banned from doing any business in the USA.

DO NOT PURCHASE ANY ITEM FROM SEAUTO ROBOTS. I ordered direct from Seauto Robots a cordless pool cleaner Seal model but received a Shark model that did not work. The display panel does not light up. Called Seauto the same day of receiving unit. Was emailed a questionnaire about the unit and order information. Filled it out the best I could and submitted the same day. After no response called spoke with representative that could not give me any information other than to wait for service contact. This went on for several weeks and still was never contacted. Finally called Discover which is how purchased the unit and filled a dispute. Won the dispute so I lucked out and got my money back. THIS IS A RIP OFF COMPANY!

I ordered and paid for a battery. I received the wrong battery. I have emailed for a couple months now with no response! I called many times and the customer service ladies say they are prioritizing my issue and I should hear, through email, a response within 24 hrs. But this never happens. Battery was $140.00 and I can't use it. No help or response from SEAUTOROBOTS!

Purchased a seauto pool vacuum, arrived used dirt and with no charger, called so many times and have been told they will call back,this company is the worst I have ever had to deal with.They now will not give me even a number to call or a address to return the cleaner .They are a scam company do not give them your money

Purchased and paid for 2 months ago. Still haven't received it; the package was sent to Bulgaria instead of Belgium. The shipping address we provided was correct. No response to our many emails...

Seems Seauto (Lodaba Store) doesn't honor their products and their warranties... phone number doesn't work, after you give them all details they still don't make any effort to help.

Pendant les 4 premiers mois, le robot fonctionnait parfaitement. Ensuite, il s'est mis à ne plus vouloir s'éteindre lorqu'on le sortait de l'eau. J'ai contacté le service client via Aliexpress qui m'a demandé une vidéo. Puis plus de nouvelles. J'ai relancé plusieurs fois. Les messages ne sont mêmes pas lus. En démontant le robot, j'ai pu voir que de l'eau s'est infiltrée. Plusieurs pièces étaient rouillées et un cours-circuit a eu raison du robot. Bref pas cher mais ne vaut pas plus.

Kunden Service wird anscheinend nicht groß geschrieben, ist nicht so wichtig. Man kann sich das schon leisten. Keine Antwort bekommen. Hatte das Produkt SAT20PRO 2026 gekauft und anscheinend nicht das bestellte Teil bekommen. Die verschiedenen Versionen haben leicht unterschiedliche Farben. Denke die haben mir eine alte Version geschickt, aber den aktuellen Preis abgeluchst.