Sarah
Delays and Lack of Communication
I hired SDC on April 13, 2026 to pickup 1 bedroom furniture from storage in NYC and deliver to South Shore Nova Scotia by June 2nd, 2026. Once I signed the contract I started getting jerked around by different logistics handlers and was told the truck is dedicated, the truck is shared, the pickup date is mid April then May 12/13 then May 19/20 then May 25th then June 3rd. No delivery timeframes or dates were given, no information on customs, inventory list, etc. I gave up and had a house with no furniture and no communication so planned to fly back to US and suddenly got a call and was told to meet them at Halifax customs and get my shipment. I had to re-arrange my travel more than once and my work schedule (I was delighted my goods finally showed up) but I can not recommend anyone use this company. Once you sign the contract you basically get what you get if you get it when they feel like it. It also cost alot!! for less than 500 cf one bedroom. In the end the move was done I got my furniture end of.



