SculptHerReviews of sculptherus.com

Response from SculptHerOct 23, 2026

Lauren, being asked for the same photos and order details again and again, after you'd already sent them, is maddening. That isn't you being difficult, that's us losing the thread of your case, and I'm sorry for it. Please email [email protected] once more and say in the first line that you've already sent your photos, order number and contact details. The team will pick it up from where you actually are rather than starting you over again. Sophie SculptHer Team

Response from SculptHerOct 23, 2026

Dee, being told no on an unopened box, after your own doctor advised you not to use it, is not the answer you should have been given. I understand why you're angry. Please email us at [email protected] and the women on our support team will take care of you properly. Mention that your doctor advised against using it and that the box is still sealed, that's the part that matters here. Sophie SculptHer Team

Response from SculptHerOct 18, 2026

Lor, this might be the most useful review anyone has left us, and I don't say that lightly. Week three is the part I want other women to read. You fell out of the routine, the leaking came back after sex, and one session had you steady again. So many women assume a slip undoes everything they built and quietly give up at that exact point. It doesn't undo it, and you've just shown that better than we ever could. I love that you wrote out the real numbers too, the minutes, the days, how you move the levels up as you grow. That's the part nobody can tell you from the outside. Best wishes right back to you. 💗 Sophie SculptHer Team

Response from SculptHerOct 18, 2026

Barb, the batteries are the thing I hear most often, and you're right. A device at this price should not be sending you out for AAAs. I've requested your contact details through Trustpilot so I can reach out to you personally. Please keep an eye out for that request. I'd also like you to know, because you're exactly the woman who should hear it, that we have a new version coming with a USB-C rechargeable battery and upgraded materials throughout, running the same clinically inspired technology inside. Feedback like yours is genuinely why it exists. One other thing worth saying. The intensity goes a lot higher than most women ever take it, fourteen levels in all, so if it felt weak you may not have been anywhere near the top of it. Happy to walk you through that when I'm in touch. Sophie SculptHer Team

Response from SculptHerOct 17, 2026

Donna, if your doctor told you not to use it, then please don't. That comes first and it's not something you need to justify to us. You also shouldn't be left sitting on a box you can't use. I've requested your contact details through Trustpilot so I can reach out to you personally and go through your order with you. Please keep an eye out for it. The fact that it's still sealed makes this easier to sort. Sophie SculptHer Team

Response from SculptHerOct 16, 2026

Linda, you didn't have to come back and add any of that, and I'm genuinely touched that you did. It's Sophie, by the way, but honestly Sylvia can stay. After everything, you've earned the right to call me whatever you like. You were fair with me from your very first email, even when you had every reason not to be. What you told me about the mode and the lube was more helpful than you know, and we are still looking properly into why your unit did what it did, because that shouldn't happen to anyone. Thank you, truly. I'm just sorry it wasn't the right one for you. Sophie SculptHer Team

Response from SculptHerOct 14, 2026

Ti, I reached out to you directly after this and I wanted to update it here too. Your refund has gone through in full and your subscription is cancelled. Please keep the device. Four months of chasing us is not something I can undo, and I'm not going to pretend an apology covers it. But you shouldn't have had to write a public review to get someone to actually look at your account, and that's ours to fix. Sophie SculptHer Team

Response from SculptHerOct 14, 2026

Dr. Diez, having a physician sit down and write this out means a great deal to us. The way you framed it is exactly how we think about it too. There is muscle underneath all of this that needs waking up, and managing around it with pads or medication never addresses that part. Coming from someone who sees these patients in real life, that carries far more weight than anything we could say about our own product. Thank you for putting your name on it. 🤍 Sophie SculptHer Team