David H.
Worm alert
this is a horrible worm, after you install the program and lunch it, it simply runs over 20 times utilizing 100% of the available CPU and RAM memory, to the point that you cannot even turn of your PC. it simply feels like a scam

ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service.Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!
ScreenPal (screenpal.com) has 73 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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David H.
this is a horrible worm, after you install the program and lunch it, it simply runs over 20 times utilizing 100% of the available CPU and RAM memory, to the point that you cannot even turn of your PC. it simply feels like a scam
Phillip C.
I have been trying to get help for the same problem form these people for going on two weeks. I put in a ticket, I get one email response and then they disappear. There is no way it should be this hard to get help. This has got to be some of the worst customer service I have ever encountered. And I'm not a free member.
Response from ScreenPalJun 1, 2022
Hi Phillip, Thank you for taking the time to provide feedback. First of all, we are very sorry. We strive to provide our users with a great experience. It doesn't sound like you were able to get the support that you needed in a timely manner. I've escalated this issue to our head of customer support, and you can also contact him any time at [email protected]. Thank you again for sharing your experience. We want to make sure our team resolves these software issues for you quickly so you can continue to create and share videos with Screencast-O-Matic.
Merrick D.
Easy screen recorder and video editor with more free features than any competitor. Hosting and sharing videos is really nice too. I was using all their free tools, but then upgraded to get call-to-action buttons on my shared videos. Totally worth it!
Deb J.
I have been using Screencast-O-Matic for some time now as an educator. I use it for everything from quick video feedback or clarifying directions for students to full lessons. I've found it to be very easy to use, with a good range of features for the price. It integrates with our LMS, the editing features are perfect for my needs, and the captioning options make it very easy to create accessible videos for our students.
Frances Y.
I have found the screen recorder to be very easy to use, produces good quality video, and is a great value. I use it often to record, edit, and publish to YouTube. The built-in editor makes it really easy to clean up my audio and add text. They have a library of royalty-free music that’s really easy to use. Overall, a great app!
Jenn R.
Very easy to use! Screen and webcam recording is intuitive, and I like that I can easily edit my recordings in the video editor. Automatic captioning makes it simple to add captions. Super affordable, too!
Tore
Stealing your money og you can not delete your own acount and card info. Their have no customer support or way of contacting them.
Response from ScreenPalMay 19, 2022
We're sorry you had a bad experience with your account, and we'd like to help you get this issue resolved. Our customer support team can help you delete your account if you'd like to, or delete your credit card information if that's what you would prefer. You can email our head of support directly at [email protected] for assistance. And you can reach out customer support team here for any other questions you have: screencast-o-matic.com/submit-a-ticket Thank you for providing this feedback, and we hope we can help you resolve your issues soon.
Abhinav S.
Making people waste their time. They claimed that the software could record even DRM protected videos too, but I had to waste my time downloading, installing & trying it, to find out that it couldn't!
Response from ScreenPalMay 19, 2022
We're sorry you had a negative experience with our software, and we'd like to help you resolve this issue if possible. You can reach out to our customer support team for assistance with your recordings here: screencast-o-matic.com/submit-a-ticket