ScreenPalReviews of screenpal.com

awful website poor screen recording don't used

BEWARE: ScreenPal, formerly Screencast-O-Matic, refused to reimburse me for 5 years of fraudulent charges for a Solo Deluxe subscription that I never authorized and was linked to an email address that was never mine.

Their server is very slow. video takes long time to upload. waste of my money.

Do not bother subscribing for ScreenPal - it will be a waste of money. They are very prompt and accessible with their sales team but there is no tech support to help you when you need guidance/clarification. Also, when you upload files in their desktop app, it tends to say that the file is not supported. You'd receive an automated email saying that they've received your request and a customer support agent will get back but after nearly a month, you will still hear nothing!

I’ve spent 2–3 hours trying to set up screen audio on my MacBook, and it’s been really frustrating. Even after successfully installing everything, the option still doesn’t work at all. I just can’t get it to function.

I got annoyed with the pop ups so I paid for the deluxe version. The app keeps recognizing me as a free user not giving me the features a paid 48 dollars for. I contacted support and they didn’t get back to me. Apple is refusing to give me a refund. It’s been 3 weeks since i paid and still isn’t working. I don’t even want it to work at this point, i just want my money back from this awful company. But I guess it’s legal for companies to steal your money.

used to be a great app, not anymore, it's rubbish, buggy as feck these days.

Advertised a free screen recording service, but you can't actually download the videos once you've screen recorded them without paying. This is an absolute scam as they advertise that it's free, and it absolutely is not.