ScreenPalScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service.Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!
ScreenPal (screenpal.com) has 73 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Andrea F.
The application is fine; it's just been supplanted by a paid software through my school However, they do not give any notice of autorenewal.. .not even an email... when I saw it hit my PayPal (i'd forgotten I had it) I tried to cancel. There are no refunds even though it was the same day. This is pretty damn deceptive and disappointing for teachers who pay for services like this out of their pocket. Don't subscribe!
order i placed with magic W.
awful website poor screen recording don't used
Mahyar F.
I have been using this software for tutoring - the software is solid and working really well! On top of it - very good and quick support.
Sue
BEWARE: ScreenPal, formerly Screencast-O-Matic, refused to reimburse me for 5 years of fraudulent charges for a Solo Deluxe subscription that I never authorized and was linked to an email address that was never mine.
Jabed H.
Their server is very slow. video takes long time to upload. waste of my money.
pak
Do not bother subscribing for ScreenPal - it will be a waste of money. They are very prompt and accessible with their sales team but there is no tech support to help you when you need guidance/clarification. Also, when you upload files in their desktop app, it tends to say that the file is not supported. You'd receive an automated email saying that they've received your request and a customer support agent will get back but after nearly a month, you will still hear nothing!
pranav K.
I’ve spent 2–3 hours trying to set up screen audio on my MacBook, and it’s been really frustrating. Even after successfully installing everything, the option still doesn’t work at all. I just can’t get it to function.
Response from ScreenPalApr 3, 2026
Hi Pranav, we are following-up on this. Our support team resonded to your ticket and are awaiting your response if that solved your issue. Please let them know!
Esraa A.
I got annoyed with the pop ups so I paid for the deluxe version. The app keeps recognizing me as a free user not giving me the features a paid 48 dollars for. I contacted support and they didn’t get back to me. Apple is refusing to give me a refund. It’s been 3 weeks since i paid and still isn’t working. I don’t even want it to work at this point, i just want my money back from this awful company. But I guess it’s legal for companies to steal your money.
Response from ScreenPalApr 3, 2026
Hi Esraa, our support team is waiting to hear back from you and hopefully have provided a resolution to your issues. Please let them know!
