Scottsdale MintReviews of scottsdalemint.com

I didn't even want to put one star. Do not buy from this company. Very bad customer service. Orders take way too long. You can never reach anyone. Just very poor all the way around.

Payment was processed over 2 months ago. 2 months 4 days as of today to be exact. Zero emails or updates since. No shipping order. No receipt of product. Just a receipt saying they processed my payment. I suspect they are taking orders without having the product on hand. Horrible business practice. Their website says they take refunds but only give market value and charge a restocking fee. Im starting to believe they make their money off of people cancelling orders and getting charged rather than delivering product. Bottom line go somewhere else.

this company is a spam DONT DEAL WITH THEM, they hold your items until gold price goes down then they ship it

Amazing products, reply emails within 2-3 days, properly wrapped and received items within 1 month even during covid-19...would recommend buying from them.

Looks like I'm late to the party... I as many others here have had the same problem. Fast to take my money... Months to receive my order without any communication. Not sure what their deal is... I'm guessing they take orders for stock they don't have. Anyway, if next week it's not here I'll be getting a hold of my banks fraud dept.

These people are not professionals at all. Been waiting on 2 orders for well over a month, Got e-mail saying my order is on it's way, Now they say i cannot use p.o. box, they need physical address, which we provided, NOTHING !!! we are giving it the rest of week then calling better business bureau !!!!!, By the way ordered from Schiff gold twice after this order and got my stuff less than a week !!!

Have two orders placed, one on August 1st and August 4th. Orders still say processing but my money sure was taken quick. Left many messages with no response. I've bought from many dealers through this pandemic and they have had no issue with delivery or communication.

Long term buyer of Scotsdale silver here. Probably 9 years now or so? Always a good transaction and reading some of these reviews on this site has laughing at why competition sent in fake reviews on this site? Scottsdale manufacturers most of the silver and gold bars and coins you see around the world at other bullion dealers. This is direct from the source. Nobody is more legit, period.