Scottsdale MintReviews of scottsdalemint.com

bought jan 27 2026, ach from bank to feb 4th scottsdale, nit now april 2, 2026 and still now silver. i bought several times over the years but dont buy here. the treat you like a bank but you cant get product, buy from sd bullion. this 2 time posting over 2.5 months

Just like my last order, this shipment was scheduled to be returned to sender (RTS) because of INCOMPLETE ADDRESS. If there is another Scottsdale order that cannot get the address right, I'm not saving them again and will let it go back to Arizona (from Florida). Using a charge card, I will dispute the transaction.

I ordered the alpha omega silver with black rhodium, it States only a 1000 were minted. Too my surprise I received 9** and guess what after being sold out it was available again. The things that make you go 🤷🤷🤷🤷

I ordered two USA gold coins at the end of January 2021. My payment cleared on February 1st. I was sent an email acknowledging my order that day. The site said that the items were "available to order" and a banner at the top of the site said there were 10 day delays. 3 weeks later I reached out to Scottsdale using their contact form for an update and they said due to demand most orders were shipping in 3-5 weeks after payment clears. I was not super happy about that but figured no big deal I can wait 5 weeks. Today is March 17th and my order still has not shipped. I emailed Scottsdale last week with no response. On their site the banner that previously said 10 days behind now says 4-6 weeks. They keep extending the delays. At this point Im going to wait a few more days for Scottsdale to respond and then if their response is not reasonable I plan on reaching out to Visa to initiate a chargeback for the full amount because when I ordered the ETA was not more than 6 weeks. The service and speed from Scottsdale is disapointing. In the meantime I purchased similar items through another online metals dealer and my order from a competitor has already arrived in perfect condition. The folks at Scottsdale are way over their heads if they cannot ship 2 USA made coins in over 6 weeks time. I was really hoping for better service and communication. I have my order confirmation and copies of my sent emails to Scottsdale in addition to records showing another complany shipped much faster if Trustpilot needs any proof that this review is genuine. I have verified the domain so Im 100% positive Im reviewing the correct company. I did go to Scottsdale's facebook page and gab page and many reviews were similar to mine. Its interesting to see some folks post that they recieved their goods in 2-3 weeks here when tons of folks have not. I guess they are lucky or something... Anyway, I'm sure the folks at Scottsdale are good people and their products are great but if you want to recieve products in under 6 weeks I would buy elsewhere.

The service at Scottsdale has deteriorated considerably. We all know there is a "shortage" however, I placed an order on "in-stock"items over a month ago and still have not received them. I placed a few more orders with other bullion dealers the same day or even 2-3 days later and I have received all those items within the past 2 weeks. I will be hard pressed to do any more business with Scottsdale especially at the current premiums which btw Scottsdale is higher than most.

I wish I had seen these reviews before I purchased. I reached out to customer service on the night I purchased online via their Contact Form. It is now 2 weeks later and I just FINALLY got someone on the phone. All to tell me that they will NOT put my (2nd) $80 purchase in with my (1st) $600 purchase and refund me $6.50 in shipping. A precious metal company in Scottsdale, AZ won't refund me 6 dollars and 50 cents on my 700 dollar purchase. SMH. Will never purchase from them again.