ScispaceSciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.
Scispace (scispace.com) has 405 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Research & Development · California, California
Excellent
Research & Development · Los Angeles, California
Excellent
Research & Development · San Francisco, California
Excellent
Research & Development · Hayward, California
Excellent
405 approved reviews, newest moderated first
Deva
I recently had an issue with an unexpected renewal charge, but the SciSpace support team handled it quickly and professionally. They responded promptly, investigated the situation, and processed my refund without unnecessary hassle. I appreciate their efficiency and willingness to take responsibility. Great customer service experience overall—thank you for resolving my concern so smoothly!
R C.
It was extremely resourceful, and it reduced my research time. It was also really good at categorizing my research. It was like having your own personal research tutor. It was a phenomenal tool when drilling down into my research. Grateful for the service and responsive customer service.
Firdaus Mohd S.
Scispace made my research process easy. I can easily find a journal article on my research topic. It really helps me in completing my LR without stress.
Carolaine J.
Boa em partes
Craig C.
This ai academic platform seems attractive at first but the problems appeared in only a few hours. You have a limited number of credits, even with most expensive subscription, and the AI will burn through this in hours if you're not careful. The AI kept writing reports and summaries I hadn't asked for, charging me hundreds of credits each time. Upload a set of guidelines to follow, and the AI automatically generates a compliance report I hadn't asked for. I even expressly said don't perform any action unless I specifically request it, and it did it anyway. I was only looking for advice on how to tailor and expand a systematic literature review and the AI just went ahead and tried to re-write the entire review - something I wanted to do myself. I can't see the finished product as it used all my credits on something. There is no transparency in how those credits are used and the system will not answer questions on how those credits are used or what a specific action will cost. It seems the default position of the AI is to waste credits and therefore money, while producing nothing of value. I would avoid and go with a more ethical platform.
Response from ScispaceOct 16, 2026
Thank you for the detailed feedback, and we’re sorry the experience fell short. Having credits run out before you saw a finished result, after the agent did work you hadn’t asked for, is a fair thing to be unhappy about. Credits are calculated in real time while a task runs, because it depends on the papers found, the report type and the steps the agent takes, so an exact figure can’t be given beforehand. You can review your usage and history in your account settings, and our guide explains how credits work: scispace.com/guides/credits-pricing-guide For credit-heavy research work, our Advanced and Max plans now include unlimited AI credits. We’ve noted your feedback about the agent going beyond your instructions, and we appreciate you taking the time to write it.
Banu F.
Great service! The support team was very helpful and processed my refund quickly without any hassle. Highly recommended for their professional handling of customer requests
Bryan R.
Great service, espetacular tool for study
Quennie Marie Z.
I had a very positive experience using SciSpace, as it is extremely helpful for research and academic work. The platform is user-friendly and easy to navigate, especially for first-time users like me. I accidentally subscribed to the annual plan instead of the monthly one due to confusion, but the team is very responsive and accommodating in addressing my concern. Overall, it is a great tool, and I am planning to continue using it under the correct monthly plan.