Kaplan Schweser Reviews | Read Customer Reviews of schweser.com

Kaplan Schweser Reviews | Read Customer Reviews of schweser.com

Kaplan Schweser reviews

615 approved reviews, newest moderated first

YJ
May 15, 2021
Lack of Support and System Issues
The online portal became unstable over the weekend 3 weeks before the exam period, and it took Kaplan over a number of days to get the issue fixed. The issue is now recurring again this weekend. The technical support number does not work and no one replied to the escalation email that I sent. The lack of support and system unavailability this close to the exam is simply not appropriate and highly frustrating given how much it is at stake for the candidates.
Response from Kaplan SchweserMay 16, 2021
Hi YJ, In the past week Kaplan has experienced intermittent system issues and this type of service disruption is highly unusual with the care we take in ensuring a stable learning platform for our valued customers and students. We have investigated the root cause and have taken quick action to improve the capability and the quality of the performance of our servers and the issue should be resolved. We regret the negative impact this issue has had on your ability to study. Your success is of the utmost importance to us. Please accept my sincere apology. Jennifer Kaplan Customer Support
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Austin
May 9, 2021
Beyond Disappointing
Honestly it was horrible. The website never worked. DAILY I would get "Oops something went wrong and we're not sure way" The app on my phone was even worse. Worked less off. Bough the "mp3" notes but those are reliant on the app and never worked. Not to mention the horrible reader who couldn't pronounce common investment words. If I didn't get the hard copy books I would have easily failed just because the website was working long enough for me to study.
Response from Kaplan SchweserMay 10, 2021
Hi Austin, I am so sorry you had issues with the website and the app and I would really like to help you so you can take full advantage of all of your materials and resources. A technical support agent will call you today. Thank you, Jennifer Kaplan Customer Support
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Tsimpirakis N.
Apr 13, 2021
Excellent choice for CFA Level 1
Excellent choice for CFA Level 1. I have purchased the premium plus package and it was great. Every subject was explained in detail, a lot of questions to practice and a lot of mock exams. The online lessons were really useful in order to get everything in order and to succeed. Especially in times like the one I took the exam (mid Covid-19) they were next to us and helped us with everything. I suggest it 100%.
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Robert
Mar 10, 2021
I felt that the material provided did a…
I felt that the material provided did a good job of explaining and teaching concepts. I do feel that the difficulty and language used could be made to more emulate that of the CFAI.
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Ramesh
Mar 8, 2021
Excellent material to prepare for CFA
Kaplan Schweser Notes and other materials helped me a great deal to prepare for my CFA L1 exams. For the most part, I used Schweser Notes to prepare, instead of the Curriculum books.
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Danny
Mar 8, 2021
Horrible for CAIA L2
Great for CAIA L1, but terrible for CAIA L2 given Qbank way too easy compared to real exam, and not enough math questions to prepare for real exam. Also, why no formula sheet?
Response from Kaplan SchweserMar 16, 2021
Hi Danny, Thank you for providing feedback regarding your Kaplan experience. You are a valued customer and I'm genuinely sorry your experience was not a more positive one and you were not satisfied with the Q Bank. We will contact you to discuss and to help you in any way we can. Thank you, Jennifer Kaplan Customer Support
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Armando
Mar 4, 2021
I did not feel that the question back…
I did not feel that the question back properly prepared me for the exam. The exam questions were more difficult and the Kaplan mock exams and q-banks were not very representative of the exam.
Response from Kaplan SchweserMar 16, 2021
Hello Armando, Thank you for providing feedback regarding your Kaplan experience. You are a valued customer and I'm genuinely sorry your experience was not a more positive one and you were not satisfied with the Q Bank. We will contact you to discuss and hopefully we can still help! Thank you, Alicia Kaplan Customer Support
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subathira
Mar 4, 2021
Materials and exam was not enough for…
Materials and exam was not enough for real exam
Response from Kaplan SchweserMar 16, 2021
Hi Suba, Thank you for providing feedback regarding your Kaplan experience. You are a valued customer and I'm genuinely sorry your experience was not a more positive one and you were unhappy with the course. A Customer Agent will contact you ..we'd love to help you pass your exam! Thank you, Alicia Kaplan Customer Support
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