Kaplan SchweserKaplan Schweser is the leading global provider of financial education for hundreds of thousands of students and business professionals around the world. Our comprehensive learning strategy, known as The Kaplan Way, utilizes learning science in the instructional design of our educational tools and courses.Contact Us
Kaplan Schweser (schweser.com) has 615 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 42 reviews with 2 stars · Clear filters
AMINE HADJ S.
I thought that I bought services that will last until I pass the exam but rapidely was stopped without notice or any followup besides you have one instructor for major classes who is boring with no value added
Response from Kaplan SchweserFeb 4, 2026
We appreciate your feedback and regret that our services did not meet your expectations. Jennifer Kaplan Customer Support
Taylor
Not very pleased with the level 2 prep course. A lot of the video lectures had mistakes and the professor crossing out and redoing the question. You think with the amount we pay for this course they would re record the video not to confuse candidates. Quite disappointed
Response from Kaplan SchweserDec 14, 2025
We appreciate you bringing this to our attention. We will review the Level 2 prep course videos. Thank you for your feedback. Jennifer Kaplan Customer Support
Chris L.
You guys missed the mark on the level 2 CFA. Level 1 was amazing, the instructors insightful, and the material engaging. Level 2, not so much. Three minutes per question, but the vignettes contain 5 minutes of reading material before you even get to the questions. I’ve never felt so unprepared for an exam despite putting in so much time. I suspect I will be retaking level 2, but it won’t be with Kaplan.
Response from Kaplan SchweserNov 21, 2025
We appreciate you sharing your experience and we're sorry the Level 2 material didn't meet your expectations, especially after a positive Level 1 experience. We value your feedback regarding the vignette length and perceived preparedness, and we'll address this to improve our materials. Jennifer Kaplan Customer Support
Valued C.
Given that we are paying close to a thousand dollars for your prep package, it's incredibly disappointing that even the most basic expectations are not being met. 1. Subtitles for Level III Videos Are Inaccurate Approximately 30% of your Level III videos have subtitles that do not match the spoken content. When I submitted a request to have this corrected, your team only reviewed the specific videos I listed, instead of auditing the rest of the series. This piecemeal approach reflects a lack of professionalism. If I paid $20 to watch a movie, I’d expect accurate subtitles—so why is it acceptable to have such errors in a premium exam prep program? 2. Incorrect "Related Material" References The "Related Material" section in question explanations frequently references the wrong modules. For example, Question ID 1741083 refers to expected volatility content in Module 10.6, but your system incorrectly lists Module 10.1. This kind of inconsistency undermines the credibility of your study materials and wastes valuable study time. 3. Misguided Instructional Approach I want to specifically acknowledge (Prof.?) Randy Nordby—his teaching style is exactly what CFA candidates need. He clearly explains what to focus on, what’s unlikely to be tested, and how to optimize our limited time. Unlike many of your other instructors, he doesn’t overwhelm us with unnecessary information or advise us to read the textbook. We’re not looking for academic enrichment—we're looking to pass the exam efficiently. That's why we chose Kaplan: to reduce workload and focus on the essentials. Unfortunately, many of your instructors seem disconnected from that goal.
Response from Kaplan SchweserJul 7, 2025
Hello. Thank you for leaving a review regarding your CFA Level 3 study materials. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience with us. As we value each customer's experience, we appreciate you taking the time to provide us with your feedback on your experience with the videos, related materials references, and instructional approach. A senior team member will reach out to you directly to discuss your experience in more detail. We look forward to having the opportunity to restore your trust in us. Respectfully, - The Kaplan Team
David Z.
Great to good material depending on the topic (and the teacher). You didn't reply to my email the one time I asked a question.
Response from Kaplan SchweserJan 2, 2025
Hello, David. Thank you for taking the time to leave a review regarding your experience with your CFA Level 1 study materials. We value customer feedback as we strive to consistently leverage it for improvement and would like to apologize for any frustration you have experienced. A senior team member will reach out to you directly to discuss your experience in more detail. We look forward to having the opportunity to restore your trust in us. Respectfully, - The Kaplan Team
EB
Why is it taking so long for the mock exams to get released??
Response from Kaplan SchweserJan 3, 2025
Hello, EB. Thank you for taking the time to leave a review regarding your experience with your CFA Level 3 study materials. We understand your concern about the mock exam and apologize for any frustration due to the timing of the release. Due to our subject matter expert's diligence in curating material that appropriately reflects a real exam experience, our materials are released at different stages and this is reliant on releases from the regulatory department. You can take a look at a bit of additional info if you would like by visiting https://www.schweser.com/cfa/product-availability or by calling our Customer Support Team at 877.311.9770 or 608.779.8327. You may also chat with them by visiting https://www.schweser.com/contact-us and clicking on the "Chat" tool on the right side of the page. In addition, we'd be happy to have a senior team member reach out to you directly to discuss your experience in more detail. We look forward to having the opportunity to restore your trust in us. Respectfully, - The Kaplan Team
Seb
The website is good, the calendar planning helps with monitoring progress. Qbanks and mock exams do help test knowledge. The content is sometime too summarized compared to the details the actual questions of the exam ask. The issue with Level 2 materials is the videos. The main instructor in Level 2 is different to Level 1 and not a good teacher. It is really a step down from Level 1 instructor. Felt much less prepared.
Response from Kaplan SchweserSep 30, 2024
Hello, Thank you for taking the time to leave a review regarding your Kaplan materials. We value student feedback as we strive to offer the best programs we can and are dedicated to continually making improvements. Regards, Kaplan Support Team Emily
Mahmoud I.
The instructor speaks very fast and looks like he merely reads from script rather than explain the topic. Also the text book makes the formula for sections 2-4, 2-5 and 2-6 very difficult. You need to show the calculation steps using the calculator’s keys.
Response from Kaplan SchweserJul 18, 2024
Hello, Thank you for taking the time to leave a review regarding your Kaplan materials. We value student feedback as we strive to offer the best programs and are dedicated to continually improving. Regards, Kaplan Support Team Emily