Schwank GrillsReviews of schwankgrills.com

Response from Schwank GrillsOct 22, 2025

Hi Arthur, we’re glad you enjoyed the discount! Thanks so much for your 5-star review and for choosing Schwank Grills, we appreciate your support and happy grilling!

Response from Schwank GrillsOct 22, 2025

Hi Joseph, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear everything went perfectly and that you’re happy with our service. Your support truly means a lot to our team.

Response from Schwank GrillsOct 7, 2025

Hi Steven, we appreciate your feedback and apologize for the confusion regarding the warranty/shipping protection. It’s an optional protection that can appear at checkout which we suggest for all our customers. We’re glad your refund was processed and your new order is all set. Thank you for your patience and understanding. We hope you will enjoy your new grill and reach out to us at [email protected] anytime!

Response from Schwank GrillsOct 7, 2025

Hi Alberto, thank you for your feedback and for bringing this to our attention, we will surely look into our website furthermore. Again, we’re sorry for the issue with the discount code, our team has since refunded the amount manually, and we appreciate your patience and understanding while we got that sorted out. We hope you will enjoy your new grill-happy grilling!

Response from Schwank GrillsOct 1, 2025

Hi Mark, thank you for your feedback, and we’re very sorry for the frustration this caused. To clarify, when a label is created it means your order has been processed and is awaiting pickup by the carrier, sometimes there can be a short delay before tracking updates to show movement. In your case, the label was printed on 9/29, and UPS picked up the package the next day, 9/30. We never want our customers to feel misled, and we’ll review this to ensure our communication is clearer moving forward. Please know our team is always here if you’d like real-time updates on your order status, you can reach us anytime at [email protected].

Response from Schwank GrillsSep 30, 2025

Hi Salem, thank you for sharing your feedback. We’re sorry to hear that your experience didn’t quite meet your expectations. We strive to deliver top-quality grills and a memorable cooking experience, and we’d love the chance to learn more about how we can improve. If you’d like, please reach out to us directly at [email protected] we’d be happy to discuss further. Your input helps us continue to get better, thank you! Best regards, The Schwank Team

Response from Schwank GrillsSep 23, 2025

Hi Michael, thank you for the 5-star review! We’re so glad to hear that shopping with us was easy and that our customer service team made a great impression. We appreciate your support and look forward to serving you again. Happy grilling!

Response from Schwank GrillsSep 23, 2025

Hi Gerald, thank you for the great review! We’re glad to hear your grill arrived quickly, was easy to set up, and delivered perfect steaks on your first use. We also appreciate your note on pricing, feedback like this is always valuable as we continue working to make our products as accessible as possible.