Schwank GrillsReviews of schwankgrills.com

4.5522 reviews
Meat, Seafood & Eggs
2 Schwank Way, Waynesboro, Georgia

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Schwank Grills

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About Schwank Grills

Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.

Schwank Grills (schwankgrills.com) has 522 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: schwankgrills.com
Website: schwankgrills.com
Category: Meat, Seafood & Eggs
Location: Waynesboro, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 75% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Tony S.

Sep 4, 2023

Broken from the factory and a big hassle to fix it

The igniter is faulty and after a dozen emails back and forth they want me to send it back but since I no longer have the packaging they asked me to pay for a new box. I can see this is going to be a great headache so I’ll just absorb the loss. I expected better service from an American company. Also the design is not great as the cook and drip tray are not connected. It requires you to move both separately which of course results in dripping fat either outside the grill or inside the floor of the grill depending on the direction. Sadly I recommend you avoid Schwank. Update to Schwank reply: Yes I am aware that you print that I must save the box if I want to have your manufacturing defect repaired. Good luck with that approach. Weber never referred me to fine print to save my boxes. Your suggestion to change the order in which I move the drip tray still results in fat dripping into the bottom of the grill. They should be traveling together. To be fair it looks like the Otto Wilde has the same problem.

Response from Schwank GrillsSep 5, 2023

Hi Tony, Sorry to hear that you are having issues with the igniter. Both the user manual and the box you received both mention to keep the box and packaging for warranty claims. We actually lose money on every box we sell because we do not want to charge customers too much for this. The boxes are very expensive and we cannot fund this for all our customers who throw away the packaging. That being said, you are still under warranty which means we are able to fix this issue free of charge. You can avoid the dripping issue by pulling out the drip tray first and then the grill grate when flipping the steaks. You would reinsert the grill grate first and then then drip tray second and you would have no issues with the drippings.

About Schwank Grills

Schwank Grills (schwankgrills.com) has 522 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: schwankgrills.com
Website: schwankgrills.com
Category: Meat, Seafood & Eggs
Location: Waynesboro, Georgia
Listed on Five Star Index: 2026