Schwank GrillsReviews of schwankgrills.com

Appears to be a great product. Have been on the mailing list for almost 3 years. Finally made me an offer I could not refuse. Can't wait.

Pros: 1) Solid all stainless steal product built in USA 2) Great ignition system 3) Simple to use Cons: 1) Catch tray does not follow grill, does not catch all the grease, messy. 2) Sharp edges on grill and support frame, I cut myself cleaning it. Difficult to clean.

I was having trouble completing an online order. I called for assistance and an associate answered. I learned that it was actually after hours, but he saw the call and answered. He was very helpful and patiently helped me through the process (my computer was working very slowly). What an excellent employee! Thank you so much!

Not exactly sure why I would receive a survey immediately after purchasing online? There is nothing to rate yet. No communication from customer service. No shipping notice. No product received. So why the solicitation of a review at this point?

Relentless Support - Support team was relentless in getting everything right. Replaced a misfunctional unit efficiently, got the new unit out immediately upon my return. Followed up and helped with a missing tray just as efficiently. Appreciated their efforts and consistent communication!!

Called them direct with a few questions, and I actually spoke with a person without a wait time. Super helpful on which version of the grill is best for me.

I had an issue with a grill not working correctly. I’m amazed at the promptness and speed to resolve the issue.

Great products and easy to work with. Responsive and fast shipping.