Charles SchwabReviews of schwab.com

Avoid Schwab at all cost. They are the most crooked brokers and bankers in the industry. They do not have the client's best interest and only enrich themselves. They block access to your money and fail to make timely trades or distributions. They lure you in with phony IPO's that immediately lose half their value and never recover. Stay away!!! Derek in IN is a jerk!

After 10 days waiting and missing a stock buy that 10X,d. They sent a checking account decline letter about credit score

I am writing to express my frustration and dissatisfaction with Charles Schwab regarding the closure of my account and the refusal to refund my account balance. My name is Fangduo Jiang, and I have been experiencing issues with my Charles Schwab account for some time now. I was initially restricted from accessing my account, and despite multiple attempts to contact Charles Schwab's customer support, I have received no resolution. Recently, I was informed that my account has been closed, without any prior warning or explanation. To make matters worse, I have a remaining balance of $60 in my account, which Charles Schwab has refused to return to me. I find this action to be completely unjust and unacceptable. As a customer, I have the right to access my funds and to be treated fairly by the financial institution with which I have entrusted my money. I am requesting that Charles Schwab reevaluate this decision and provide a thorough explanation for the account closure. Furthermore, I demand that my $60 balance be refunded to me immediately. If these issues are not resolved promptly, I will be forced to take further action, including seeking legal advice and sharing my experience with others to warn them of the poor customer service I have encountered. Please consider this letter as a formal complaint, and I expect a response within the next 14 days. Failure to address this matter adequately will only serve to escalate the situation. Sincerely, Fangduo Jiang

My recently bought out (TD AMERITRADE) brokerage account... by the Schwab Co.. Nothing but delays and limitations 4 weeks later. They've limited my purchases on penny-stocks. Money transferred in for use has been held unusable for more than 2-3 day's. CLOSING AND DISCONTINUING ALL USE OF schwab.

Pretty good experience with the folks at Schwab. Not perfect, but all in all good. Service seems to be a bit slow these days. But, great to always check my account online to get what I need. Campus here in Denver is nice, always well kept and clean.

Over a Month ago my account has been locked by Charles Schwab and to this day it has not been resolved. Since we are both retired this has been a problem. Customer services has not been any help. I feel I am going around in circles with them. They have ask me to fax them an ID but the picture was not good enough for them. I had some one dropped off copy of my ID at one of the branches since I no longer live in the US. They are having trouble finding it. Ill be moving my funds elsewhere.

Charles Schwab is definitely not a company for anyone that trades options in a 'portfolio margin' account. Unlike another firm, which calls me on the phone, if there is a problem, so I can 'roll' my position without any losses, Charles Schwab's portfolio margin department simply liquidated a few positions, resulting in a 140k loss for me. Once I noticed what they had done, I called them, but they didn't care.

Charles Schwab mutual fund customer service is decidedly inferior to Vanguard and Fidelity. Account statements take a long time to post. I called Customer Service and was told that they could send a statement via fax or US mail only! No email or download portal. This is 2023 according to my calendar.