Charles SchwabReviews of schwab.com

They really hurt me deeply, The only trustworthy and sincere platform is good Value they are full of sincerity and dignities.

Foreigner with the internationl broker account. Super happy with both service, security and the great debit card for international travel. Trades has never failed me either.

Something is always not working properly, check back later is the response I get. I was a very happy TD A customer for 20 years, now I have nothing but incompetence. Terrible customer service

So wrong of them to put an hold on my account request asking me for more verification.I was first told if i can put in 150kDols i will remove 480k, i needed the ROI to finish my construction project which i tell them about but still decided to air me anyway and support wasn't helpful too. For some time i was on my own freaking out until i met the jury rose lane gp my closest pal,took crucial steps charging them reclaiming my earnings.

On numerous occasions trades are delayed or unavailable to be processed with ample cash balances in the account. Contacting a Schwab agent is a slow and arduous process with prerecorded messages and when an agent is available they are slow and unable to respond quickly costing me thousands of dollars. I have been a client for over 20 years. Practically every time I contact a customer service rep the issue is not resolved. The common response is “a system technical issue”. Always some excuse for their inefficiency. A terrible company to work with. Schwab has cost me close to $100k because of their inability to do their job Time to change brokers after 25 years

IRA cash reserves commingled in account summary with separate brokerage non IRA account, confusing brokerage NON IRA total cash reserves, available for trading in brokerage account. Cash available should be separate reserves in each account, not be summarized in brokerage account.

It's difficult to reach the correct party by telephone. Some agents are a combination of rude and condescending. Several either don't know the product, the service or the website where we are instructed to "enter it yourself for your convenience". Over the years it has been a continuous slide in overall service. Interactive Brokers has most of my assets and I have been very pleased with them.

BEWARE OF THINK OR SWIM PLATFORM. I have noticed that the data displayed on TOS desktop and TOS web is corrupted. Data for stock positions such as cost basis, profit or loss YTD and DAILY. both in percentage and dollars, can be incorrect. This makes it necessary to constantly check your portfolio against the Schwab dinosaur site to verify your true cost basis for stocks. What good is a platform with data you cannot trust. I have talked with their customer service on several occasions and they respond with they will let tech dept know. This has been an ongoing issue since the TD AMERITRADE consolidation and it seems there is no resolution.