Schumacher Cargo LogisticsReviews of schumachercargo.com

Outstanding International Moving Experience with Schumacher I recently used Schumacher for a relocation from the US to Germany, and I couldn't be more impressed. From the very first interaction, their team was responsive, professional, and incredibly helpful. The entire process was seamless from start to finish. After my initial call with the shipping coordinator, I felt so confident in their expertise that I didn’t even consider looking elsewhere. Their knowledge and clear communication put me completely at ease. On moving day, the crew arrived on time and worked efficiently while treating my belongings with the utmost care. Every item was handled thoughtfully, and the team was both courteous and respectful throughout the entire process. Schumacher made what could have been a stressful experience feel easy and manageable. I highly recommend them to anyone planning an international move—they’re truly a class act.

I could definitely recommend scl to anyone shipping to Europe,i shipped a harley Davidson i inherited from my father when he passed away,it was in the same condition as when it left the Usa when i recieved it here in norway,special thanks to Filip michelet for the fantasic job he did with everything

Ford Galaxie 500 shipped from the USA to the UK, all made easy, all emails, phone calls answered my questions during the movement of my shipment.

Great customer service!!

Schumacher Cargo was very disappointing, they were not transparent about the delivery or the inspection. They had my vehicle for over 3 weeks and then said that they had no drivers. Finally when the car was delivery to the Miami address, I was then told I had to wait on the documents before I could get my TAG. Even before the TAG, I had to get the car inspection done, which again another lot of money I had to spend. I thought having spent over $5,500.00 that all this was included in the price. If they don't know about the different things that each state charges, they should actually find out and let the customers know, that there will be additional charges, once arrived in their particular state. No Transparency at all, which is such a shame. All what was happening I was passed from one section to another and then un answered emails. Very poor service. DO NO USE THIS Shipping Company

AVOID at all costs. Schumacher was assigned to handle the US side of our trans-atlantic move. In case you haven't done this before (we hadn't), the shipping company gives the container to the cargo company for a set time, usually 5 days. Schumacher didn't tell us they had it for the first day (despite us emailing to check in the day before), and then said they didn't have anyone to deliver it for the remaining days. Here's the best part - they then said we would have to pay the additional $1,200 in fees to the shipping company for having the container too long! They wouldn't deliver our belongings until we paid, holding us hostage. They said their terms make clear that we have to pay for things out of their control. I assume you're ahead of me on this but how is Schumacher not informing and then not having people to deliver out of their control?? It's now been almost a month and they won't reimburse us. I've asked for the receipts of the shipping company charges, and the contact info of the shipping company too. Guess what - they won't send them to me!! There's a five letter word for if they overcharged me... My experience with Schumacher was terrible. By the way, I cc'd the owner of Schumacher on emails - he never replied. Bad people, bad company. AVOID.

I contacted a few logistics companies to ship my car from France to California. The person who replied from Schumacher was pleasant and had the title of COO, I thought I was in good hands. I cannot describe how DISAPPOINTED I am with this company. I agreed to the quote on November 27th to arrange for pick up, the car was picked up on December 10th with two days to get to the port, I was told the container would be a 40 foot shared container and would ship within 2-3 weeks (three weeks would be January 2nd). I routinely asked for updates, and could not get a concise date it would ship, as we got closer to the end of December, I was told that if I want the car to ship sooner, I could pay an additional $2500 for a 20 foot container and that would ship on or around January 4th, already days after the original outside window date/cost. Of course I asked when the shared container would ship at our agreed upon price and was told that we do not have that information at this time. So would my car still be there now if I didn’t pay the $2500 for the 20 foot container ? Sitting at the Schumacher holding area in Rotterdam for a month. I agreed to pay the $2500 EXTORTION money so I could get my car. I even sent a note to the president of the company who never replied. I got an invoice that was higher than the agreed to price, so of course we had to go back and get it revised, you cannot trust anything will go as planned. I was told at one point that everything I was told was factual, clearly it wasn’t when it came to dates, time or in this case cost. Just before New Years, the shipper reached out to the previous owner to have more papers signed, he was not happy at all, in fact he assumed the car was in California already since it has been over a month since it left his house. He begrudgingly signed the documents. SO we had the papers signed, the car was there and I tried to pay the freight charge so it would ship when promised, I paid within an hour of getting the final invoice including the extortion payment, and only then found out the ship wasn’t leaving until January 8th, nearly four weeks after the car arrived at their port location, ONLY because I agreed to the additional $2500 extortion amount.The 8th wound up as the 9th, then the 10th, and then the late in the day on the 11th. The original ship date was January 2nd for the 40 foot container. With he EXTRA $2500 made it over four weeks. I know they cannot control when a ship leaves, but it compounded the misery…. A few weeks before the ship was to dock in Los Angeles, I asked for an updated accounting of the taxes and duties due from me when it lands, previously I had an estimate that valued the car incorrectly, all I wanted was an updated estimate, more than 20 emails and a phone call later, I got what I requested. It was a VERY simple request I thought. Especially since the person I was dealing with is the company COO. A week before the shipment was to be delivered, I reached out to the COO and Car shipping supervisor and asked why the tracking information they provided hasn’t updated in over a week. I was told the next day that it shows that the ship is scheduled to dock in the specified date. I asked how do we know if the information is still correct since it is not updating. I found the ship on a different website than they provided, it is showing the ship is at anchor after leaving the Panama Canal for 4 days, of course, the information I found on different websites was more accurate than what I was getting from Schumacher employees, the shipment is delayed again, I KNOW that they are not responsible for what happens on the ship, but being able to report on it should be their job. I am sure I have become a pain in their ass, but if they just communicated, I wouldn’t have been. The car was finally released to me on February 26th, 90 days after agreeing to ship with this company. The car transport supervisor routinely doesn’t answer direct questions without prodding . I keep all of the over 100 emails as proof of my comments above, it has been a very disconcerting experience and I do NOT recommend. This is not the first car Ive imported from Europe, the first experience was 40 days from the time the shipper was called until the boat arrived in Los Angeles, that was in 2023. 90 days may be acceptable to some people, but the lack of concise communication is a huge concern. If they would have provided updates with answers to future steps, most of this could have been avoided.

All arrangements made easily via email, accommodating shifting building requirements on my end; arrived right on time; delivered everything to requested locations promptly- everything was well labeled and in perfect condition.