ScholarTrip Reviews | Read Customer Reviews of scholartrip.com

ScholarTrip Reviews | Read Customer Reviews of scholartrip.com

ScholarTrip reviews

193 approved reviews, newest moderated first

Zoe P.
Nov 19, 2021
I love booking with Scholar trip…
I love booking with Scholar trip whenever i have any questions or problems they are very helpful and get back to you very quick. Joyce was very helpful with changing my flight and she got back to me very quickly which was super helpful, I would recommend booking through them.
Response from ScholarTripDec 15, 2021
Dear Zoe, Thank you for taking the time to share your thoughts about our services. ScholarTrip agents are very proud to have offered you the kind of service that has matched your expectations. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We will be here for you next time you plan your travel! Kind regards, ScholarTrip Team
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Una
Nov 15, 2021
I had a flight time change and had been…
I had a flight time change and had been informed by Perliza, she had ensured me that we could easily make changes if needed. Very happy with the service!
Response from ScholarTripDec 15, 2021
Dear Una, Thank you for such a great review! We work hard to offer customer experience with a difference. We are happy to see that reflected on your last visit. Yours Sincerely, ScholarTrip Team
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Sanchit T.
Nov 15, 2021
Got in contact with Sarah due to an…
Got in contact with Sarah due to an urgent flight rescheduling. She helped me out immensely and immediately. Within a few hours my itinerary was shifted and I was at ease. Really appreciated the help.
Response from ScholarTripDec 15, 2021
Dear Sanchit Thakur, Thank you for the feedback on your experience. We appreciate your insight because it helps us build a better customer experience. Kind Regards, ScholarTrip Team
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Javier Z.
Nov 14, 2021
Change of tickets to correct date
I booked the tickets in the wrong month, I realized it 2 weeks later late in the night, Chenno was the best and help me to change them with the correct date I needed, she was the most helpful!
Response from ScholarTripNov 15, 2021
Dear Javier, Thank you very much for the nice feedback. Our team is always here to help our customers. Yours Faithfully, ScholarTrip Team
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taiwo O.
Oct 18, 2021
Beautiful experience.
She was very clear even when I was the one who made a mistake and very helpful in canceling a wrongly booked flight
Response from ScholarTripNov 15, 2021
Dear Taiwo, Thanks for trusting us with your trip. We appreciate you taking the time to leave us such a fantastic rating! Kind Regards, ScholarTrip Team
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Karen P.
Sep 21, 2021
The flights are cheaper
The flights are cheaper, they really have discounts for students, and they tried to search the best option for you. The process was so easy and fast. And the customer service is excellent, May Salgado was the person in charge of helping me with the process, so nice experience
Response from ScholarTripOct 5, 2021
Dear Karen, We work hard to meet expectations like yours and we’re so happy you loved your experience with us! Looking forward to serving your travel needs in the future. Kind Regards, ScholarTrip Team
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Tracey
Sep 17, 2021
Joyce was very helpful and was able to…
Joyce was very helpful and was able to change my flight and answered all of my questions. She was very professional and friendly.
Response from ScholarTripOct 5, 2021
Dear Tracey, We are glad that you loved our services. Joyce will be pleased to learn of your high praise. She work very actively and it will provide her with great encouragement to keep doing what she is doing. So thanks for your kind words and we look forward to seeing you again. Yours Faithfully, ScholarTrip Team
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Katherine W.
Sep 1, 2021
It was easy to buy tickets and find a…
It was easy to buy tickets and find a flight that worked for me, but my ticket is still pending and my plane leaves in 12 hours. I have no way to check in and no ticket to show the gate agents
Response from ScholarTripSep 2, 2021
Dear Katherine, We're sorry to hear you were not able to check in right away hours before your flight. In regards to your ticket, it was sent to your email right after your ticket was issued. The last thing you need when planning a trip is to worry that is why we focus on personal assistance. Please let us know if you still need assistance, you can email our Customer Support team at [email protected]. Sincerely Yours, ScholarTrip Team
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