Scent DecantReviews of scentdecant.com

Their little sample vials are great cause they have a spray on them!

Scentdecant.com website came up as a search result of what website offers affordable cologne and perfume samples to order. So, I decided to order several samples from them, which were delivered recently. Upon arrival, as I opened the outer plastic shipping envelope, I immediately smelled cologne. That wasn't a good sign. So I opened the nice black felt ScentDecant bag and found two cologne samples had leaked in one of the little plastic baggies. So, one by one I checked off the names of each sample I ordered. Then I got to the two sample bottles that had leaked and made a mess. Those two were hard to read because the labels had gotten smeared by the colognes. The one label I could partially read and the other by process of elimination I identified. As soon as I knew which samples that had been found damaged by the leak, I contacted ScentDecant.com Customer Support Anne explained the situation. They promptly replied and requested a clear photo of the leaked, and damaged samples; which I sent to them via email. Once they could see the damaged samples, they promptly put in a replacement order of those two samples. So I give ScentDecant.com five stars for their courteous and prompt customer support and service. Also for providing the website for customers to order affordable cologne and perfume samples. Thank you.

Got some mancera samples and ombre leather Shipping took a little long but it was holidays so understandable. Great prices and good service, they were ready to handle the problem if shipment was 10+ days late.

My original order didn't arrive/went missing, and Scent Decant is re-sending my order at no charge

I had my order sent to the right zip but wrong address and they were kind enough to resend to my corrected address no charge.I definitely will be ordering from them again!

Has a problem with shipping and they resent my order after confirming my info. Resolved my problem quickly

They got the best selection for fragrances samples with great prices.

I received the incorrect sample in my order and I contacted the scentdecant team and they corrected it immediately! They asked for a picture of the incorrect item and sent the correct item in the mail free of charge to me and didn’t request a return of the incorrect item. Excellent customer service and excellent experience all around!