Scent DecantReviews of scentdecant.com

I was very happy with the buying experience and the products I received. One of the vials was damaged during shipping and I contacted Scent Decant. They immediately made it right! I would highly recommend and had a very good experience!

I received my sample, but half of it had leaked out of the vial. I emailed customer service at Scent Decant, and someone promptly replied that they will send me another sample for free. Great customer service! And promptly delivery, too.

It was only great because if the customer service reps. I ordered some samples that usps damaged in the mail. Scent Decant customer service quickly responded to my email and sent another package at no cost. The little things mean the most :)

I didn't realize that my old address was on my order until it didn't show up. When I started researching, I realized it was my fault for not catching it. I emailed customer service on the off chance something could be done. They reshipped my order at no charge to me!! I can't review the item, but I can definitely give customer service top scores!

Excellent customer service, quick issue resolution of a busted sprayer (replaced at no cost!). Scents are legit! Highly recommended method to test scents before you spend $$$ on a big bottle.

A product was damaged in the mail. Customer service responded to my email shockingly quickly and offered to ship another product. By far, that was the fastest and easiest interaction I’ve had with any customer service in a long time, possibly ever. I’ll definitely sing their praises and continue to be a customer of theirs for the foreseeable future.

Company was really great, when I needed service (due to an error made by myself) they responded timely and kindly, pretty much all you could ask. Would recommend this company!

They gave us discounts and 2 free giftcards also they gave us thank you letters and good prices