Jeffrey
The post office lost my order
The post office lost my order. Scent Decant is replacing my order free of charge. That is excellent customer service

SCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Scent Decant (scentdecant.com) has 596 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

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Excellent
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Showing 492 reviews with 5 stars · Clear filters
Jeffrey
The post office lost my order. Scent Decant is replacing my order free of charge. That is excellent customer service
Kelly T.
Accurate descriptions on their website make it a breeze to find what you're looking for. Excellent prices and customer service make it a wonderful buying experience.
Vito
For the quality/rarity of these scents the samples and bottles are priced great. The service is also quick and they are quite nice, one of my samples spilled in shipping and they had no problem sending me a replacement at no cost. The only thing I wish is that they'd package the bottles with some sort of barrier between them in case they do spill a bit or leak so they don't make the bottle smell, which can be unavoidable given that they are small and have an oily liquid inside. Still, I have bought from them multiple times and will in the future as well.
Corban S.
Good customer service. Would recommend 👌
Kathryn In A.
I would recommend. I love their decants. I had a problem with the shipping of my order and they reshipped with no problem. Five stars.
Dc
My delivery said delivered but was not where when I went to look an hour later. Working with Scent Decant was a joy. Another shipment was made after a few questions from CS.
Barbara F.
One of my orders said it was delivered but I never got it. After a couple of email exchanges, Scent Decant decided to send my order again gaining a customer for life. That is customer service!
Aliya On A.
Found great options here. Very attentive company. I recommend 👍🏻