ScentBox, Inc.Reviews of scentbox.com

Paid for platinum membership: 3 scents/month. They say you can exchange one per month if you don't like it. Twice their website would not let me exchange a scent I didn't like. Emailed them about it and they said to try again after a certain date. I waited and tried again and it still failed. I immediately canceled. Stupid service and site. Also I really didn't like any of the scents I got. Waste of money. Just go to sephora or Macy's and find something you like in person

Received my box and scents and was satisfied, but none of my 4 Instagram messages or 3 emails have been replied to. Their customer service is 0 to None, will be cancelling my subscription.

Lovely scents - quick response time. Fun subscription to have.

To be honest, I was very skeptical about trying the ScentBox. Now that I have my first month scent, I can't wait to see what the next scents will bring. I will be referring my friends and family to become a member of scentbox. Overall, I am very pleased with the scents and the company.

My first perfume came and was clearly stale, (wet dog base) with no sillage whatsoever and then before my second perfume arrived they took £19 out of my bank account. I’d signed up to pay £13 a month (p&p included) so what’s that about?

I was really satisfied with the scents I got I wasn't expecting it but it made me want to use more perfume,I'm not a perfume lover but I'm excited to get to smell all the other scents scentbox has.

Easy to use. Purchased a subscription from Canada and upgraded to 3 fragrances on an upgraded 'Premium' plan. I'm onto my second month and it now and absolutely love the service. Each bottle is durable, no leaks- I keep one in a gym bag, another in my vehicle. Much better than buying a bottle and becoming scent numb or bored of the smell.

Great experience for 1st purchase of monthly subscription. Exchanged it as it was not for me. Got a fantastic scent. The exchange was smooth and problem free. Excellent customer service.