SBA.com®Reviews of sba.com

Sba agents take the bulk of our worst nightmare of having to actually having to take out a loan after being in business for so many years I just wanted to say thanks and if I was at all a bother or stressful I truly apologize some of the agents were just trying to help but some wasn’t and unfortunately it might have came into the dealings but I just wanted to say thanks again!!!

Good customer service!

In 2016, we had a second flood from Hurricane Irma--11 months after our home flooded from Hurricane Matthew--only this time, in Irma, our small coastal marina was destroyed, and our business was in shambles. We had managed to work our way through flood insurance when our garage flooded from Hurricane Matthew, but there was no way we could survive the devastation of that second storm. Irma had left our docks destroyed, our marina office in shambles, and we were left to pay to remove sunken boats, as well as the debris and destruction to our marina uplands. It wasn't an easy process to deal with all the hoops we jumped through to get an SBA Disaster Relief Loan, but it was worth the hassle, a million times over! Through no individual's fault, it is a long process, and as more and more disasters hit our country, more demand is placed on the devoted employees of the SBA. Immediately after Hurricane Irma, dozens of dedicated FEMA workers provided storm victims a feeling of genuine concern and hope for the future. They worked tirelessly--sometimes 7 days a week, and always, at least 6 days, for 12-16 hours a day. We were first assigned the best and most experienced SBA representatives, but they will eventually get re-assigned as other major disasters hit, and new agents slowly build their expertise handling the process. Everyone who worked with us had one defining quality: COMPASSION. We felt it from the agents in the fields, the inspectors, the appraisers and processors--I can truly say that everyone we encountered were some of the most noble and kind-hearted workers you could ever find. Our first representatives have stayed in our hearts, and they are so touched when we reach back out to remind them how much their diligent efforts helped to transform our horrible experience into a life-shaping process that has saved our business, our sanity and our financial hope for the future. These fine people are in our prayers, as is anyone who is facing the debilitating stress and fear of financial struggles after a horrific event. Thanks again, to the staff of the SBA Disaster Relief Program.

I summitted an application for ppl and sent all papers for forgiveness, now they are asking me to pay the loan, no beautiful.

This a nice and good company, i highly recommended

When the PPP loan process was announced we tried to apply through our normal business bank. They were so overwhelmed we were not able to get our loan processed through them. They suggested SBA.com and we are so glad for that recommendation. SBA.com pointed us in the right direction. Helped us secure our loan and have supplied the necessary information we need to apply for forgiveness of the loan. So far it has been a great experience for our company.

I could write an essay and dealing with the SBA. SBA been one of the worst government agencies I’ve ever dealt with. I was approved for an SBA loan three months ago. Still have not received the money that I signed for and I was approved .. that I was told would be in my account in 3 to 5 days. I have listen to four different account representative give me 20 different stories. And always tell me don’t worry you’ll be getting your money we just need to send it back to your account. I have talk to people at the SBA that I’ve got fired and left go without the SBA picking up their email or their phones leaving Go for days and weeks wondering why no one would answer me when it turns out he Attorney\representative that was working with me doesn’t even work there anymore. Now they say they reinstated new guidelines and I have to reapply remind you I have all the approved paperwork I signed up as a personal guarantor for Loan, The paperwork shows that the timeframe of the 30 year loan is already working away at the Fre. Upon year I’ve already lost three months without even receiving the money I was told the loan will be funded within 3 to 5 days and now after three months they’re telling me I need to reapply because They have new guidelines. They have now asked me to Sign what would be fraudulent documents requesting tax returns for the Llc company wasn’t even existence for the time lines for the register tax returns. This is the most messed up federal run program I have ever seen in my life and I can assure you they are driving people in a bankruptcy instead of helping them. Good luck on receiving your money. And if you’ve received it within the timelines you are blessed.

Very easy to apply , excellent phone help.