For the better part of a decade, SBA.com® has been a trusted resource for small business owners, with access to free content and tools to help start, fund, and run a small business. SBA.com® is an independently owned and operated website and has no government affiliation. We offer information and services related to small businesses.
SBA.com® (sba.com) has 146 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
sba.com
Website
sba.com
Category
Administration & Services
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 10% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I was supposed to be working with one of sba.gov grant writer to help me fill out an application to get a grant. Her name is Elizabeth Gabriel after of all talking to her in to her and came to find out that she is a fraud. I sent her the money to her best friend on Cash app and they just left. She sent me a fake document from SBA government and say I was approved for a loan grant came to find out that it was a lie so just informing everybody that Miss Elizabeth is a scammer.
MS
Mario S.
Extremely Disappointed
Extremely Disappointed – No Support for Veteran-Owned Business
As a veteran-owned business, I had high hopes that the Small Business Administration (SBA) would provide the support they claim to offer. Unfortunately, my experience has been nothing but frustration. I reached out multiple times for guidance and assistance, only to be met with zero response.
It’s baffling how an organization that promotes itself as a resource for veteran-owned small businesses can be so unresponsive. There was no follow-up, no direction, and certainly no support. It seems like they exist more for show than to actually help businesses like mine.
If you're a veteran looking for real assistance, don’t waste your time with the SBA. They make big promises but fail to deliver. Veteran entrepreneurs deserve better.
PI
prin7e I.
Third class scammer site..scammer…
Third class scammer site..scammer casino machine..provide fake 0 rtp
BA
Barrett
SBA is an unequal lender
SBA is an unequal lender, and has deceptive lending practices. I work for a medium sized business lending firm in DC, and the I've processed more than 50 clients for funding with the SBA in the past. After about 30 days, I noticed the African American, and Hispanic clients applications were being withdrawn from receiving funding, while my Caucasian, and Middle Eastern clients were still pending, or approved. Withdrawn applications with the SBA means they were removed from potentially being approved without being declined. The SBA was withdrawing our minority clients without giving them an opportunity to be approved. This has happened several times to our clients, and is still happening.
YH
Yaounde H.
Never trust so called aid from sba
Loan sharks played on desperate small business owners during Covid to only own then by putting them in more debt ! Give u 30 months to pay even if you still not in thru financial position to pay . Will send threatening letters saying the us treasury will Tak your business! The worst decision I could have made . Rather had just lost my business due to lack of funds during so called pandemic rather than be in debt to the Sba/us treasury !
Response from SBA.com®Jul 13, 2023
Hi Yaounde-
It seems you may have confused us with the U.S. Small Business Administration (sba.gov). We are an unrelated private organization: Small Business Advice (sba.com). We are sorry for the troubles you've had dealing with U.S. Small Business Administration, but in light of this confusion, we hope you consider removing your review.
Thank you,
Jason Ramin
CEO, SBA.com
JO
John
Don't trust SBA.com
This company is a complete fraud and the people who own it are clearly shysters posing as the SBA. If you request info, no one answers the phone and no one responds to emails. THIS IS NOT THE SBA. If you are looking for the SBA go to SBA.gov. Why hasn't this business been shut down? Let's see if the owner chimes in and responds to my comment.
Response from SBA.com®Mar 28, 2023
Hi John,
We appreciate your diligence in calling out what you think to be scams online. There are definitely plenty to be weary of, and they deserve to be called out. We at SBA.com are nothing of the sort, however. We are well aware our name is similar to that of the Small Business Association, so we require every single visitor to click and acknowledge that they are aware of this and have bright banners throughout the website reminding users as such. We also have helped over 15,000 businesses obtain PPP loans during the pandemic, saving many from bankruptcy, and we are very proud of the work we have done there.
If you have reached out to us for whatever reason, please accept my apologies as we must have missed the contacts. Can you email me directly at [email protected]? I will hopefully be able to address any other concerns you have.
-Jason Ramin, CEO
TE
Terry
SBA customer service is very…
SBA customer service is very unprofessional, rude, and they are biased in their approval process. I used to work with the SBA, which is how I was made aware of the extremely biased approval process that's based on demographic.
Response from SBA.com®Sep 12, 2022
Hi Terry -
It seems you may have confused us with the U.S. Small Business Administration (sba.gov). We are an unrelated private organization: Small Business Advice (sba.com). We are sorry for the troubles you've had dealing with U.S. Small Business Administration, but in light of this confusion, we hope you consider removing your review.
Thank you,
Jason Ramin
CEO, SBA.com
CH
Christina
Still have not receive any update about…
Still have not receive any update about the increase, but I want to thank Smith, Scott J. He’s always so helpful and responsive. Even though he’s not processing the increase, He helped me with my documents on my initial loan and tries to update me and get me the help I need.
Response from SBA.com®Sep 12, 2022
Hi Christina -
It seems you may have confused us with the U.S. Small Business Administration (sba.gov). We are an unrelated private organization: Small Business Advice (sba.com). We are sorry for the troubles you've had dealing with U.S. Small Business Administration, but in light of this confusion, we hope you consider removing your review.
Thank you,
Jason Ramin
CEO, SBA.com