SBA.com®Reviews of sba.com

Sba agents take the bulk of our worst nightmare of having to actually having to take out a loan after being in business for so many years I just wanted to say thanks and if I was at all a bother or stressful I truly apologize some of the agents were just trying to help but some wasn’t and unfortunately it might have came into the dealings but I just wanted to say thanks again!!!

Good customer service!

In 2016, we had a second flood from Hurricane Irma--11 months after our home flooded from Hurricane Matthew--only this time, in Irma, our small coastal marina was destroyed, and our business was in shambles. We had managed to work our way through flood insurance when our garage flooded from Hurricane Matthew, but there was no way we could survive the devastation of that second storm. Irma had left our docks destroyed, our marina office in shambles, and we were left to pay to remove sunken boats, as well as the debris and destruction to our marina uplands. It wasn't an easy process to deal with all the hoops we jumped through to get an SBA Disaster Relief Loan, but it was worth the hassle, a million times over! Through no individual's fault, it is a long process, and as more and more disasters hit our country, more demand is placed on the devoted employees of the SBA. Immediately after Hurricane Irma, dozens of dedicated FEMA workers provided storm victims a feeling of genuine concern and hope for the future. They worked tirelessly--sometimes 7 days a week, and always, at least 6 days, for 12-16 hours a day. We were first assigned the best and most experienced SBA representatives, but they will eventually get re-assigned as other major disasters hit, and new agents slowly build their expertise handling the process. Everyone who worked with us had one defining quality: COMPASSION. We felt it from the agents in the fields, the inspectors, the appraisers and processors--I can truly say that everyone we encountered were some of the most noble and kind-hearted workers you could ever find. Our first representatives have stayed in our hearts, and they are so touched when we reach back out to remind them how much their diligent efforts helped to transform our horrible experience into a life-shaping process that has saved our business, our sanity and our financial hope for the future. These fine people are in our prayers, as is anyone who is facing the debilitating stress and fear of financial struggles after a horrific event. Thanks again, to the staff of the SBA Disaster Relief Program.

This a nice and good company, i highly recommended

When the PPP loan process was announced we tried to apply through our normal business bank. They were so overwhelmed we were not able to get our loan processed through them. They suggested SBA.com and we are so glad for that recommendation. SBA.com pointed us in the right direction. Helped us secure our loan and have supplied the necessary information we need to apply for forgiveness of the loan. So far it has been a great experience for our company.

Very easy to apply , excellent phone help.

Had a great experience and SBA.com came through while our brick and mortar bank failed us in getting us through their system for the PPP loan.

Thank you for the support during this difficult time, your support has giving us hope to keep providing services to our elderly and special need families. Thanks again.