FC
Delivered at 10 p.m
Delivered at 10 p.m. Do they really expect their paying customers to wait for a grocery to be delivered that late???? When I called customer service, I was told maybe as late as 10:30 p.m. I thought it was a joke. I tried to cancel at 7 p.m. but I was convinced that it would come no later than 9 p.m. at the latest. Then finally at 9:45 p.m. I was offered to cancel my order? After waiting for it since 6 p.m.? This company delivery time is beyond ridiculous. I order from other markets as well and not once their delivery past their 2 hour windows and I also had a choice to pick my delivery time.... not given like this market. I think it will be a long while and lots of thinking before I want to order (if I ever order from them) again. I'd rather go to the store myself. There are 2 99 Ranch Markets for Asian Groceries within the radius of 6 miles from where I live. Maybe I just do that next time. I thought I wanted to help small business like this one and now I get it that they don't even care about their customers.



