SAVIOR HEAT Reviews | Read Customer Reviews of saviorheat.com

SAVIOR HEAT Reviews | Read Customer Reviews of saviorheat.com

SAVIOR HEAT reviews

153 approved reviews, newest moderated first

Mark B.
Sep 19, 2023
Transaction was completed quickly and…
Transaction was completed quickly and the product was delivered in a reasonable timeframe. The whole process met my expectations.
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thxguy
Sep 16, 2023
First time purchase of heated gloves. Pleased with these.
Bought these so I can ride my ebike during a typical Michigan winter and when I snow shovel or use my snow thrower. Appears that these Savior heated gloves will prevent my fingers from getting uncomfortably cold. Charged the batteries and turned on the heat. Takes a few minutes to reach operating temperature. Not cold enough yet to determine how well they will keep my hands warm compared to non-heated gloves. Seller provided adequate shipping info and the gloves arrived relatively quickly. They are as advertised - thick gloves 100% leather with a cotton/polyester blend lining.
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Jim T.
Sep 16, 2023
They run at least a size smaller than…
They run at least a size smaller than indicated
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Michael K.
Sep 12, 2023
I never got the product.
I never got the product.
Response from SAVIOR HEATSep 13, 2023
Dear customers Thank you for your purchase on the SAVIOR official website and your message here. We apologize for the delay due to package shipping issues. We have received your feedback and recorded it. A dedicated customer service staff will contact you later to resolve this issue. Please pay attention to receiving messages. Kind regards, SAVIOR HEAT
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Guillermo S.
Aug 23, 2023
Bye, bye frozen fingers
First I bought heated gloves and later heated socks. Both are great!! It's a huge difference since I used. No more frozen fingers, no more suffering riding my bike!!
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Confused
Aug 15, 2023
They haven’t arrived
They haven’t arrived, and I can’t get any replies. I don’t know if they are going to be redelivered, if I can collect them from somewhere, or if I have wasted my time and money. Update. I drove 30mins to pick them up, and all works and seems good. The spare batteries arrived in a single glove, which was strange, but I can see why. Would be interested if I could purchase the other glove and have a pair. It certainly seems wasteful to have just one.
Response from SAVIOR HEATAug 17, 2023
Dear Customer, We sincerely apologize for the inconvenience and frustration you've experienced. We understand your frustration regarding the delay in receiving your order and the lack of responses. Please allow me to express our deep apologies on behalf of the SaviorHeat team. Every customer's experience is of paramount importance to us, and it's our goal to ensure that each order is delivered promptly and met with timely responses. In light of your situation, we are initiating an immediate investigation to verify the status of your order and identify any potential issues. Our team will promptly address your concern and provide a solution as soon as possible.If you need any further assistance, please feel free to contact us at [email protected]. Simultaneously, we will be reinforcing our internal order processing procedures to ensure such issues do not recur. Additionally, we are committed to continuously enhancing our customer service to offer an improved shopping experience. We deeply regret any inconvenience caused and hope to swiftly resolve this matter to restore your trust in SaviorHeat. Sincerely, SaviorHeat Customer Service Team
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RONALD R.
Aug 14, 2023
I don’t read Chinese
I don’t read Chinese
Response from SAVIOR HEATAug 17, 2023
Dear Customer, We are truly sorry to hear about your recent experience with our products and services. We understand your frustration and disappointment, and we apologize for any inconvenience we may have caused. We are committed to providing top-notch products and excellent customer service, and it's clear that we fell short in this instance. We value your feedback as it helps us identify areas for improvement. In order to address your concerns and rectify the situation, could you provide us with more details? You can reach out to our dedicated customer support team at [email protected]. Rest assured, we will investigate your case thoroughly and work towards finding a satisfactory resolution. Once again, we apologize for any inconvenience and thank you for bringing this to our attention. We're determined to learn from this and make the necessary improvements to prevent such issues in the future. Sincerely, SaviorHeat Customer Service Team
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Angelina
Jul 31, 2023
Excellent quality
Very nice contact, fast delivery, excellent quality. Thanks!
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