SaunaboxReviews of saunabox.com

The product and customer service are great! The Sauna arrived ahead of schedule and in perfect condition. I had a couple questions regarding the SaunaBox Solara 2.0 features, mainly the new Chromotherapy lights and how to control them. The response’s were fast and they genuinely wanted to help!

I paid this product with my FSH account. It arrived in a good time. I did not wait for a long time. It was very easy to be assembled. One person can do it easily. The sauna doesn’t look simply built. It looks and feels sturdy and I believe it will last. It gives out very good steam. It will make you sweat! I suggest leave the zipper close to your reach and leave a small opening to breathe the cold air when you need to. Have towels ready because you will need them. I put a towel on the chair that came with it to be more comfortable. I also put a folded towel on the floor to feel comfortable to my feet and absorb sweats. I strongly not recommend letting your gas out while secluded in there. It would not be pleasant. Leave the zipper unzipped after use. I think it is important to let the unit to dry so mold will not build up. It would be a good idea the manufacturer would put a device to hold the zipper entry fully opened. I would suggest hydration prior using the unit especially for certain people. This would prevent dehydration. I can’t wait to use it again.

I was looking for a sauna for my basement but all the other brands were too tall for my area. I saw an ad on Instagram and came across their preorder for the new Solara 2-Person. I reached out via chat and Nicole’s customer service was top notch. Nicole answered my million and one questions and got me a cart right to my email. Can’t wait to try it out.

The customer service so far has been great! Just placed my order today with amazing help from Nicole. She reached out and responded quickly to my questions and explained things very well. Highly recommend!

Nicole made my purchase super easy and was patient as I navigated months of delaying the purchase due to surgery. I never felt pressured and still feel very supported as I await the arrival of my Pulse Pro! Looking forward to feeling better and supporting a great company. Thanks SaunaBox and Nicole!

Nicole was incredibly helpful throughout my purchase process. She answered questions that weren’t covered on the site, was really responsive, and even offered to compare other sauna models I was considering to make sure I was making the right choice for my needs. Genuinely felt supported rather than just sold to. Really looking forward to receiving my Solara and setting it up in my bedroom, hoping it helps with reducing inflammation, boosting my energy, and getting better sleep. Great experience so far thanks to Nicole!

Nicole has been so helpful with my purchase and following up with it’s expected delivery. 👍

Great customer service! I was in the process of purchasing an item and I didn’t finish due to being busy and they followed up. The rep’s name is Nicole and she was very helpful. I look forward to my home sauna box!