SaunaboxReviews of saunabox.com

I received my SaunaBox Solara and have to say this thing is absolutely stellar. The quality of the materials far exceeded my expectations for sure. Whoever designed this is an absolute genius. I set it up myself in less than 30 minutes and the parts fit together like a glove. All the components are clearly labeled and went together exactly as described. Having the included Bluetooth speaker is a great added feature and makes the experience even better. After my first sauna and red light therapy sessions I can say that I am absolutely hooked and grateful that I chose SaunaBox Solara to start my infrared sauna journey.

She was very helpful and responded quickly.

My name is Alex Lohore. I am a professional mixed martial artist and I use Sauna Box for recovery and detox. I’ve had a little issue with a p part of my sauna and customer service was really helpful to get the part resent to me. I really enjoy using this product. I think is high-quality and will recommend it to everyone and anyone who would like to use a home sauna.

Nicole at SaunaBox was excellent to work with during my purchase of the Solara. She was knowledgeable, responsive, and genuinely helpful throughout the entire process. I really appreciated that she wasn’t pushy at all, just available to answer questions and provide clear information when I needed it. Made the whole experience smooth and stress-free. Update 1) Company (Customer Service) will not honor a price reduction on their product that occurred within a day of ordering. They claim my promo code can’t be combined with their new sale when that isn’t the case. I sent them a picture of a new checkout screen with my promo code clearly working with their new pricing. For this, they have lost a star. I will continue updating throughout the process. Update 2) Partial refund applied for price reduction. Shipping update. Order placed 4/3, loaded on truck 4/9, shipped out 4/10, arrived at and currently sitting at local warehouse as of today 4/13. Waiting for call to schedule delivery. There’s has been excellent communication so far throughout the process. Back to 5 stars after price resolution.

Couldn’t have been better!!! I own the Sanabox Pulse Pro and had some issues with faulty components only a few months after purchasing. I reached out and couldn’t have been helped by a nicer representative from your company! Nicolas Zapata was extremely compassionate, understanding and helpful with getting everything squared away and made right ASAP with a replacement order. An employee this great is hard to come by, especially these days, and Saunabox should consider themselves EXTREMELY lucky for having such a professional representative!! 5 out of 5 stars!! If I could, I would give him 100 stars!! Highly recommend due to such a great customer service experience and for their innovative products. If looking for a great sauna company with the proper customer support to back it up, look no further! Thanks again!!

I had a minor issue that was resolved quickly with no hassle whatsoever. Great company and product! Mike K

I never considered a sauna before. It just seemed like something I wouldn’t be interested in. But Saunabox caught my eye, and for the price, I thought I would give it a try. I got the package with the red light and plunge box. I work out six days a week and being in my 60’s now, that can take a toll. I fired it up, jump in there and wow, what a way to restore my body! No need in the winter here, so I only have to step outside for a “cold plunge”! I will do the cold plunge again in the summer. I’ve had my sauna for six months, it has run perfectly, my aches and pains from workouts are gone and I feel great. If you can get one of these, you have to try it. Saunabox made me a believer!

Really appreciate this company. I ordered a sauna prematurely and wanted to wait till a later time they refunded me immediately. So many times when you go to cancel an order with other companies they make you jump through so many hopes and make it so hard to process. This is not that company, with that they gained my trust I’m ordering the one I really need today!!