SatéurSatéur Slogan: Everyone Deserves to Sparkle.Welcome to Satéur – a revolution in the world of jewelry, where our mission is to bring happiness, love, and luxury to all. We’re a global brand that stands for affordable luxury, serving over 100,000 customers in 150 countries and gaining massive attention online.
Satéur (sateur.com) has 660 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Nway Nway A.
Order No: 59569. I didn’t receive my order at all, although it mentioned in the email dated 26/2/26 that the order will arrive in 7-10 days worldwide. There is no tracking for the order also. So I could not give any review. Please help me see what happen and, I’d be really appreciate if you look into this matter.
SAMANTHA C.
I ordered a ring and added as an impulse buy some earrings I have sadly only received the earrings and not the ring . I have emailed weeks ago and was told it would be on its way but have recieved no communication and have no idea almost 7 weeks on when it will be received. Poor customer journey
Will M.
I have been messed about by SATEUR and been constantly sent generic messages by their BOT named Vinod Singh. I would not recommend buying from this company and I am now contacting my bank to find out my options against scammers. I will also advise Instagram. Shocking service and I should not have had to go to all of this trouble!
T&KB
This is a scam. We paid $600 for an engagement ring. After months of waiting nothing showed up. Every email they responded to with AI which is what we believe all the positive reviews are as well. We logged a complaint with paypal who followed up with Sateur and got nowhere. Eventually they sent a number of pretend emails and a random tracking number from china. When the box when received it was empty. We feel embarrassed we fell for this scam.
RK
They are a fraud. Sent me the ring box with NO RING in it. They thought I would not realize or something, but they are running a fraud program. Now they are saying, “we are working on it”. Even paid for expedited shipping to get earlier and got an empty ring box, BUYER BEWARE !!!!
Ricky L.
The return policy is a scam. The size of the"gem" is comical and the color or the sparkle of the stone makes it look like costume jewelry.
Sushil R.
Still have not received my item. They send me emails saying it’s on the way with no tracking number. When I contact customer service they state it’s in quality check process. Just lots of false information. Still trying to find out status of my order.
ALI A.
Please avoid. The ring is not as shiny as advertised, they put a light inside the box to make it look brighter. They have refused to refund please avoid at all costs
