SatéurSatéur Slogan: Everyone Deserves to Sparkle.Welcome to Satéur – a revolution in the world of jewelry, where our mission is to bring happiness, love, and luxury to all. We’re a global brand that stands for affordable luxury, serving over 100,000 customers in 150 countries and gaining massive attention online.
Satéur (sateur.com) has 660 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Sangam Travel H.
Complete trash that you can buy from so many of these websites just sold to you in a fashionable manner with fashionable models and great graphics. There is nothing special about this product. It is absolutely not worth the amount they’re asking for it.
Response from SatéurJul 31, 2026
We'll let the piece argue its own case over time — but if yours hasn't, our 30-day return stands: [email protected].
Jack
Please please do not purchase anything from this company. I purchased an item which online looked perfect, however the item I have received looks like something which has been been produced as costume jewellery, it is not something I would ever give to my partner. I have contacted Sateur, stating that the item advertised and the item delivered are not even similar and requested a refund. However I have been told that it is not an option but instead will offer store credit… why would I want more of your products when the first item you have sent me is so poor?
David R.
I received my ring that i ordered and it was scratched and we see the silver color under the gold plated color 🤦🏻♂️ that's not a master pièce and i will not give it to my love .
Response from SatéurJul 31, 2026
A scratched piece should never have left inspection — we're sorry it reached you, and for the moment it spoiled. Lifetime Satéur Care covers this: write to [email protected] and a replacement will be arranged.
Nicola
If i could ensure nobody else buys from this company ever again, I would. order placed on 26th Jan. Product only arrived on 24th March. The ring doesnt have any interior stamp to verify its 18k, just a SATEUR stamp which means nothing. Courier came from Hong Kong so it has nothing to do with Paris or US either. ring itself too small, and before it even arrived I repeatedly asked for a refund and they said they couldnt as it hadnt arrived yet, well now i have received it, a month too late, i immediately asked to return it in exact condition and packging for full refund and they refused. didnt even care that its 2 sizes too small. ring looks like cheap costume jewellery, which is why they say dont wear it in shower etc. All ACTUAL real gold or real silver you can wear in water!!!!!!!!! avoid this fraudulent scam company at all costs.
Zara C.
Misleading advertising, terrible quality, terrible customer service. Stay away! I wish there was an option to leave a 0 star review.
Response from SatéurJul 31, 2026
We're sorry the experience earned these words. If there's a specific piece or order behind them, [email protected] will address it directly.
Democ C.
Very disappointed and frustrating… it’s been 14 days since receiving the email that I can receive in any day, until this day almost a month from buying, NOTHING is arriving
Andy
I have not yet received my item that I ordered weeks ago ? I’m told it’s on route but nothing so far
Nitin G.
I was promised that I would get my order in 10-12 days. It’s been almost a month now and there’s no sign of the order yet. I haven’t event got the tracking details yet. On top of that they are sending me an email mocking that “By now, your Satéur piece should be part of your story”. I would suggest them check the order details first before sending an email Like this.
