Zach J.
I don’t know why I had to put even one…I don’t know why I had to put even one star on your review because I still never have received my ring it’s been two months now I’ve continued to write you email
I don’t know why I had to put even one star on your review because I still never have received my ring it’s been two months now I’ve continued to write you emails and have gotten no response you guys are a scam scam scam!
Response from SatéurFeb 1, 2023
Dear customer, We are sorry for the inconvenience you have faced with the delivery of your order. At Satéur, we take pride in the quality of our handcrafted products and the delivery process. All of our products are shipped through the best local postal service to ensure timely and safe delivery. It is unfortunate that you have not received your order yet, and we would like to assure you that we take such issues seriously. If you have not received your order or have any concerns, please reach out to our support team or live chat for assistance. Our dedicated support team is available 24/7 to assist you with any queries or concerns you may have. We would also like to remind you that there are many copycats and fake items available online. To ensure you receive the genuine and high-quality Satéur product, we advise you to purchase from our official website at sateur.com. Thank you for bringing this to our attention, and we hope to have the opportunity to make this right for you. Best regards, Satéur Team.