SatéurReviews of sateur.com

Still have not received. Ruined my proposal.

I would give zero star, Fake company, they take the money but don’t send the product. They are fraudsters stay away.

I placed an order with this company and it was shipped on the 12th of September. I had received emails from USPS stating the package was held due to insufficient postage. I reached out to Satéur as I had paid for everything already and they assured me it was all OK and not to worry. It has been sitting at USPS since September 12. Today is September 30 and I got an email from USPS stating my package was seized due to counterfeit postage. What?! I am disappointed and mad as my money has been taken and yet I don't have my item. I have reached out to Satuer regarding the newest development and have yet to hear how this will be remedied. Frustrating and disappointed. I will contact my credit card company at this point as well for fraud.

Le placage d’or n’a meme pas tenu 1 semaine! Et sous le placage se trouve un metal dont ma fiancée fait une reaction et ne peut plus porter sa bague de fiancaille! Vous imaginez ca deception et tristesse!!!!

I still don’t get mine … the delivery service is poor …

I was really disappointed with the lack of quality with the earrings I purchased. Difficult to push the backing, and the post bends. Not pleased at all.

I placed an order on Sateur.com on 10 June 2024. The product arrived more than a month later, only after repeated follow-ups. When it finally did, it was not what I ordered -I received a ring instead of the ear studs clearly specified in my order. Due to this incorrect item, I was charged customs duty more than three times the price of the product itself , which was non-refundable. I returned the product and immediately contacted Sateur’s support team. They initially responded saying they would investigate, but after that, there has been zero communication or resolution, despite multiple follow-ups from my side. There were also several misleading business practices: I received daily emails claiming my item was progressing through production stages. However, shipment tracking showed it was dispatched just a few days after purchase. These appear to be false updates, likely intended to delay and mislead. Customs duties were not clearly disclosed at checkout. Only after raising a concern was I told to refer to some obscure section on their website. This is a material omission under the Consumer Protection Act, 2019, which mandates clear and upfront disclosure of all costs to the buyer. As per Indian law, this experience reflects potential violations of consumer rights, including: Unfair trade practices (Section 2(47)) Delivery of defective goods or wrong product (Section 2(10)) Failure to provide adequate redressal (Chapter V) To date, no replacement, refund, or proper response has been provided. I am in the process of exploring formal redressal through consumer court under the Act. I urge fellow consumers - especially in India - to be extremely cautious while purchasing from Sateur.com. This company has demonstrated poor accountability, deceptive communication, and disregard for consumer rights.

malissimo , considerando che è un mese che aspetto e non ho ricevuto nulla ,