SATELLAIReviews of satellai.com

This collar is super neat! I have lots of property and an escape-artist dog. Pair that with neighbors that keep delicious pets like chickens and rabbits, and it's a recipe for bad neighboring. Keeping a perfect fence around the land isn't adequate. This collar saved my relationships with my neighbors. I struggled to know how to contact Satellai at first to get my subscription discount (promotional), but they were able to contact me, resolve my concerns, and then when I had a defective GPS radio in the collar they sent me a new one proving they are committed to positive customer experience.

Great collar and excellent service. I had some problems with my collar. After sending the email, they replied quickly with a detailed explanation. Additionally, a customer service representative called me back to ensure everything was working properly.

Less than a week into our dog wearing the collar, it broke. I was initially pretty disappointed but the service has been fantastic. I got ahold of customer service and they went right to work making things right. I’ve still been able to use the collar, it’s being held together with zip ties. The collar itself works fantastic. It’s given our black Lab the freedom he deserves.

Product works great

Well I’ll be. This fancy Satellite Collar here can track my dog faster than my kids can track down the Wi-Fi password. I slapped it on my hound, and now I get text alerts like he’s in the Secret Service. Yesterday it told me “movement detected”—yeah, that’d be him chasing the neighbor’s rooster again. Thanks, collar, real groundbreaking update. Battery lasts longer than my patience, and the app’s so high-tech it made me feel like NASA called me personally. If this thing starts talkin’ back, I’m puttin’ it on my husband next. 10/10 would recommend—mostly because it makes me look like I’ve got my life together when really I’m just prayin’ it keeps my dog from showin’ up three counties over again.

Helped us so quickly with a lost contact point. Excellent customer service!

After a slight learning curve of how to use the app we were able to train our pup. She was already trained on a petsafe system so training her with this collar was very easy. As a stubborn dog she is known to blow through the petsafe line. So far she has respected this collar's boundaries. Well worth the price to not have the hassle of broken wires and dead spots in the underground lines.

Easy to use, maps are easy to setup. strap did break in two weeks but they responded to my email promptly and are sending me a new one.