Tara P.
Customer Service Quick to Respond
Had issues with collar and customer service was quick to respond and resolve issue.

At SATELLAI, we are committed to improving pet safety, health, and happiness through technology. A dedicated team of pet lovers, hoping to help people just like us better care for their closest companions, we endeavor to bridge the gap between pets and people. We’re constantly looking for new ways to help pet parents look after and understand their fur babies by keeping them constantly connected and comprehensively monitored. Animals can’t always communicate with us in ways we understand, and don’t always understand what we want from them. With satellite-powered location tracking, activity monitoring, and AI insights into your pet’s well-being, SATELLAI provides tools that overcome these hurdles to help pets and the people that love them connect better than ever.
SATELLAI (satellai.com) has 123 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Tara P.
Had issues with collar and customer service was quick to respond and resolve issue.
William G.
The technology works really good and is more accurate than similar technology that I have tried. The customer support team is very responsive and willing to help. My recent experience with a collar that was chewed through they guided me to a replacement and gave me tips on how to protect the equipment in the future.
Evan P.
Great product with great customer service. Would definitely recommend
John M.
Great customer support. The collar works great and provided a lot of peace of mind while outside in the yard.
Travis
I like the product and how responsive customer service is to emails.
Manda Q.
AMAZING CUSTOMER SERVICE!
Keith S.
I had spent two days looking for the right collar for my lab and I decided on Satellai. Features of the product for the price point is what finally made me choose satellai. I was needing an accessory package for it and their customer service got with me within 24 hours and solved the problem. Can’t wait to see how it works at the mountain cabin. Will let you know.
Carol S.
I love this collar! It is super easy to use and the app is wonderful. The only issue I have had with it is that I lost my charger. When I reached out to customer service that were so helpful and sent me a link. It took only a few minutes to talk to a real person.