SATELLAI Reviews | Read Customer Reviews of satellai.com

SATELLAIReviews of satellai.com

3.8123 reviews
Cats & Dogs

SATELLAI

About SATELLAI

At SATELLAI, we are committed to improving pet safety, health, and happiness through technology. A dedicated team of pet lovers, hoping to help people just like us better care for their closest companions, we endeavor to bridge the gap between pets and people. We’re constantly looking for new ways to help pet parents look after and understand their fur babies by keeping them constantly connected and comprehensively monitored. Animals can’t always communicate with us in ways we understand, and don’t always understand what we want from them. With satellite-powered location tracking, activity monitoring, and AI insights into your pet’s well-being, SATELLAI provides tools that overcome these hurdles to help pets and the people that love them connect better than ever.

SATELLAI (satellai.com) has 123 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: satellai.com
Website: satellai.com
Category: Cats & Dogs
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 41% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Cats & Dogs

SATELLAI reviews

Showing 72 reviews with 5 stars · Clear filters

Kristina S.
Jun 4, 2026
Excellent customer service
Excellent customer service, rapid response and very helpful and understanding. This collar makes our life with our pet a breeze.
Response from SATELLAIJun 4, 2026
Hi Kristina, Thank you so much for your kind words! We’re really happy to hear that our Customer Support team was able to respond quickly and provide helpful support. It also means a lot to know that the collar has made life with your pet easier. Feedback like this is incredibly encouraging for our team, and we’ll continue working hard to provide both reliable products and caring support. Thank you again for choosing SATELLAI and for sharing your experience with us! --The SATELLAI Team--
Report
BMatson
Apr 23, 2026
best purchase for 10 acre property
The collar has been the best purchase for tracking my dog on our 10acre property. When he got ahold of the collar, chewed it up, and destroyed the ability to recharge it, I called to see how to go about ordering a replacement collar. They informed me it was still under warranty and replaced it for me. Very satisified.
Response from SATELLAIMay 21, 2026
Hi BMatson, Thank you for sharing this! We’re so happy to hear the collar has been helpful on your 10-acre property and that our team was able to support you with the replacement. We truly appreciate your trust and will keep working to provide reliable products and responsive service. The SATELLAI Team
Report
Mike K.
Mar 25, 2026
Great customer service
The customer service has been very helpful in getting me setup. They are responsive and patient. I just started using the collar with our dog, she immediately noticed the noise and vibration when she approached the boundary line. We have not used the static and hopefully we will not need to. So far, it is a great product!
Response from SATELLAIMay 21, 2026
Hi Mike, Thank you for your kind words! We’re glad our customer service team was able to help with setup and provide responsive, patient support. It’s great to hear your dog is responding to the sound and vibration near the boundary. We truly appreciate your support and hope the collar continues to work well for your family. The SATELLAI Team
Report
Valerie R.
Mar 4, 2026
Support is very responsive and…
Support is very responsive and thorough. I would highly recommend this company
Response from SATELLAIMay 21, 2026
Hi Valerie, Thank you so much for your kind words and recommendation. We’re glad our support team was able to provide responsive and thorough help. Your feedback means a lot to us and motivates us to keep improving. The SATELLAI Team
Report
Angie Y.
Feb 4, 2026
Great GPS Collar for large Homestead!
We got a SATELLAI dog collar for our mixed-breed husky/Aussie, and it has truly been put to the test. We live on over 50 acres on a mountain in Vermont, where winters are cold and conditions can be tough. This waterproof collar had no issues handling snow or harsh weather and consistently maintained a strong GPS signal. The app is intuitive and very user-friendly, which we appreciated right away. As a working homestead, knowing exactly where our dogs are at all times is essential. Being able to set custom boundaries gave us real peace of mind, no matter where we are on the property. The “no-go zones” feature was also a huge plus. Our dog does a great job protecting the homestead, but we definitely don’t want her going after our chickens. With this collar, we know our dogs are safe, contained, and doing their job without creating new problems.
Response from SATELLAIMay 21, 2026
Hi Angie, Thank you for sharing your experience! We’re happy to hear the collar has worked well for your homestead, especially in tough weather and on a large property. It’s great to know the GPS, app, custom boundaries, and no-go zones have brought you peace of mind. We truly appreciate your support. The SATELLAI Team
Report
Andres S.
Jan 22, 2026
Nice dog collar
Good product and customer service. Highly recommend
Response from SATELLAIMay 21, 2026
Hi Andres, Thank you for the recommendation! We’re glad to hear you’re happy with the collar and our customer service. Your support means a lot to us, and we’ll keep working to deliver a reliable product and helpful support. The SATELLAI Team
Report
Michaela P.
Dec 21, 2025
Best collar and customer service
Best collar and customer service
Response from SATELLAIMay 21, 2026
Hi Michaela, Thank you so much! We’re very happy to hear you’re satisfied with both the collar and our customer service. Your support means a lot to the SATELLAI team. The SATELLAI Team
Report
Justin Y.
Dec 10, 2025
SATELLAI is a great product with service
SATELLAI has worked really well for our Dog Nala. The geo fence and correction has been spot on. Our fence is surrounding approx 2 acres. We also use it for barking correction when she has the collar on. I do recommend to remove, or shut off the fence when your dog in indoors. I’m really impressed with their customer service as well. We needed to replace a screw on the collar and they responded same day with instructions. I’m very happy with them and their product over all!
Response from SATELLAIMay 21, 2026
Hi Justin, Thank you for sharing your experience with Nala! We’re happy to hear the geo-fence and correction have been working well on your property, and we appreciate your thoughtful note about indoor use. We’re also glad our team could help quickly with the screw replacement. Thanks for trusting SATELLAI. The SATELLAI Team
Report