SaratafloristReviews of sarataflorist.com

Great communication and close eye on details of the order. I will be shopping again

Scammers, i put in an order for same day delivery to a friend who just lost their mom. Within 10 minutes they said it was cancelled and i got an email saying a refund was processed. I called the company to ask why it was cancelled and they said they didn't service the area... Days later i never got my refund so i contacted my bank and bank said sarata never sent it. i then emailed sarata and got an email back apologizing and saying they will fix but they never did. I start feeling scammed and discover many people have been scammed by this company

Great customer service, I was able to place my order over the phone with no problem. Maithis was most helpful.

Another big time scam. Ordered flowers for our new granddaughter and 15 minutes after giving them my credit card info, I get an email saying my order has been cancelled and will be fully refunded. I immediately called the bank, and once it is posted, they will dispute the charge and file (another) complaint for fraud. It’s such a scam, but looks legit. DO NOT BE FOOLED ONE DAY LATER…. Another charge from them for the exact amount!!! Both are pending on my credit card. After a call to my bank, they said once it gets posted, they will file a fraud claim against them. 🤞🙏

Great customer service. They called to notify me that they upgraded my bouquet to make it a bigger bouquet for free which made me very happy. Will definitely recommend this florist

Very helpful and efficient

Thank you for your help

I ordered flowers on 4/3 and unfortunately it was cancelled the same way as everyone else’s was. I emailed on 4/11 regarding a refund and was told they were working on it. I still have not received the refund and it is 4/23 and am no longer getting responses to my emails. I need my money back! The website says 2-5 days and we are approaching a month. I wish I had seen the reviews before I ordered. Super unhappy with this experience.