Sarataflorist Reviews | Read Customer Reviews of sarataflorist.com

Sarataflorist Reviews | Read Customer Reviews of sarataflorist.com

Sarataflorist reviews

545 approved reviews, newest moderated first

shawn K.
Apr 27, 2024
scam
scam, after i placed an order for my daughter birthday i received email that my order was cancelled and they still charged my card very bad people
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Diane-Walter
Apr 26, 2024
Friendly
Friendly. Thorough. Great staff to work with. Willing to go above and beyond to complete the order in a timely manner....
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tiffaniehendricksyahoo.com
Apr 26, 2024
They don't even deserve a one star
They don't even deserve a one star. I ordered flowers, cake pops and strawberries for a birthday. They charged my card $154 immediately and then sent me an email 30 minutes later stating my order could not be processed and I would receive a full refund. That was on March 28th and to this day I still have yet to see the refund and they state there working on it. I'm not an idiot and I know it doesn't take this long to refund a card
Response from SaratafloristApr 29, 2024
Yessss hiii Absolutely correct when a delivery is not possible by one of our local florist partners we notify our customers so that they have a chance t o shop for something else or somewhere else. Your refund as I have double checked has been applied to your bank account and so please go on and look for Sarata Flowers again. Im always reading here and helping everyone so please feel free to reply if you wish!
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Lisa H.
Apr 26, 2024
Absolute scam
Absolute scam. Our daughter who is away at college used this florist to send flowers to her best friend for her birthday. As soon as she placed the order she received a message saying they canceled the order because it was out of their delivery zone. They claimed to issue her a refund, even sent a false refund receipt, but never refunded her. She is now out over 60$ and it is completely unacceptable. I hope these people find karma real soon. Sarata Florist- there’s still no refund. Hope it feels good taking advantage of college kids. We’re reporting you to our bank so you can’t continue to steal from teenagers or anyone else.
Response from SaratafloristApr 29, 2024
Hiiiii I have looked and your refund was given. Please look in your account again because sometimes there can be a delay based on your card type. For example, debit cards can take a bit longer. I just want to let you know so you dont worry that we have an 100% refund policy that we always adhere to! Check again your account again today please and Im sure you will see it!
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Alejandra O.
Apr 26, 2024
If I could have left a 0 start review I…
If I could have left a 0 start review I would. Order Flowers, chocolate and other things for my sister birthday to be delivered same day. 4 hours later wondering why I didn’t receive any window for delivery time, I called and costumer service informed that they just cancelled my order because they don’t deliver in the area I requested. I am upset because 4 after the order was placed and payed that informed they cancelled…, for a same day delivery. Very unprofessional, what kind of service are they providing. No empathy for costumers. Terrible business model.
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customer
Apr 26, 2024
Prompt service
The service was prompt.
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Lidia A.
Apr 26, 2024
Easy ordering
Easy ordering. Great with communication of order received and order delivered. Best of all beautiful arrangement
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CArmel C.
Apr 26, 2024
Received good experience
Received good experience
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