Sarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
sarataflorist.com
Website
sarataflorist.com
Category
Garden & Pond
Location
New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 11% of reviews.
Latest
Most recent review: July 2025.
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Sarataflorist has to be a scam I have never had such a hard time getting a refund nor seeing so many negative reviews about how people's order was canceled just like mine and money never sent back. This is my money not yours.. not a loan.. mineyour website says 2-5 business days to refund.. I'm going on 2 weeks and 2 days being close to 12 business days.
NF
Nuno F.
This company is a total SCAM
I ordered flowers, they said they couldn't deliver it, sent me an e-mail promising a refund that never took place. It's a scam.
MJ
Meg J.
WILL NOT REFUND $ WHEN THEY CAN NOT DELIVER!
This company is a scam. I ordered an arangement for a funeral. As soon as payment was made they emailed that order was confirmed. Less than an hour later they emailed that they could not deliver and a refund would be issued. I havesent many many emails and made multiple phone calls and always get the same run around that they week and it in 2 business days. It had been WEEKS! This company is a scam. Don't waste your time or money.
SM
Smitty.
Do not patron this site.
Do not patron this site.
The same as above, but this time I canceled my credit card and got a new one issued. Serta flowers is a complete scam and how dare they be the top sponsorship on google. google should be sued for allowing such sites.
JD
Jalen D.
Scam
Scam. Like everyone else says doesn’t refund money only likes your credit/ debit card number. BEWARE!!
ET
Emmeline T.
Scam
Canceled my order like everybody else. I emailed stating that I never received my refund and they sent a generic email instead of looking into it. This website is a scam that doesn’t return your money.
HB
Hank B.
Placed an order and after 30 minutes…
Placed an order and after 30 minutes received a cancelation email because they said the delivery was outside of service area. Very frustrating. The order should not be able to be placed if it is outside of service area. Highly recommend not using this company!
SC
Scott
its a scam
its a scam: CURRENT ALERTS FOR THIS BUSINESS
Alert:
On April 30, 2024, BBB issued a warning to be aware of Mother's Day scams:
With Mother’s Day approaching, the Metro New York Better Business Bureau is warning consumers to be wary of florist and jewelry scammers that advertise on social media and mimic legitimate businesses.
“Scammers anticipate that people will look for last-minute Mother’s Day gifts online and they can try to trick buyers with phony deals. Before you buy, check the legitimacy and reliability of the business,” said Claire Rosenzweig, President & CEO of the BBB® Serving Metropolitan New York. “See what others have reported to BBB about a florist or jeweler before you order.”
A recent example of a company investigated by Metro New York BBB is Sarata Flowers, which has an F rating on BBB.org as of April 2024, with more than 500 complaints filed against the flower delivery company in the last 12 months. Many of the complaints claim that the company cancels orders quickly after consumers place them, and then never issues the promised refund.
Sarata Flowers claims that their company is located on Long Island, but the posted address appears to be that of another business. Metro New York BBB’s investigation found that Sarata is using the same address and phone number as that of two other F-rated florists with similar complaints, Roger Florist and Baby Blue Florist.
Consumers can visit BBB.org to read Business Profiles, submit complaints and customer reviews, check out a business, learn more about scam avoidance, and find additional consumer tips. Additionally, consumers can report scams to BBB