Larry C.
Order shipped and received as expected
Order shipped and received as expected
SaphiRose is a brand that manufactures and distributes rain gear, raincoats, rain jackets, rain ponchos.SaphiRose explores outdoor fashion with both pragmatical and stylish design philosophy. Windproof and waterproof are the indispensable parts of our products as rain and wind are the basic elements of nature.We make simple and chic ponchos, coats, jackets.Enjoy the kisses of nature!
SaphiRose (saphirose.com) has 191 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Clothing & Underwear · Laguna Beach, California
Excellent

Clothing & Underwear · Torrance, California
Excellent

Clothing & Underwear · Escondido, California
Excellent
191 approved reviews, newest moderated first
Larry C.
Order shipped and received as expected
Donna B.
disappointed that I did not check that the raincoat had pockets or not....No pockets
Response from SaphiRoseJan 30, 2024
Dear Donna, Thank you for sharing your feedback. We understand your disappointment with the absence of pockets in the raincoat. Our team is dedicated to resolving this, and we want to assure you that we provide a free exchange service. Our customer service team has already reached out to you via email to discuss this further. Your satisfaction is our priority, and we appreciate your understanding.
Ellen B.
Did not feel the size was comparable to other ones. The 2X was too small and in any other that I have bought in a 2X was on the large size. Usually take a 1X. Have sent it back. Thanks
Response from SaphiRoseJan 30, 2024
Dear Ellen, Thank you for sharing your experience. We sincerely apologize for any inconvenience caused by the sizing issue. We appreciate your feedback, and it's important to us that you feel comfortable in our products. Your insights are valuable, and we assure you that we are continuously working to enhance our size designs to better accommodate a broader range of individuals. We hope to have the opportunity to provide you with a more satisfactory experience in the future. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
David F.
Had an issue with the pants after the two three weeks after they arrived the immediately replaced the pants immediately. Reinsured my choice in the company that I had purchased from the past originally arrived very quickly very nice heavy duty rubberized set was keeping me very dry and warm didn't need to wear an undershirt for extra insulation they're lightweight and kept me very movable out in the field while operating a tractor and doing Ranch chores.
Arlene C.
When the package came I had questions regarding whether or not I received the correct item, and the customer care person that worked with me was wonderful. I was really pleased with the product as well.
Stephanie K.
My first package was lost. As soon as I let Saphirose know, the company immediately mailed a new order to my house. I am impressed with their response time and appreciate their customer service. The two children rain ponchos are perfect for my granddaughters: colorful, well made, and so lightweight (they will easily stay in their backpacks). Thank you Saphirose!
Yvonne T.
Easy ordering and fast delivery.
Narva B.
Ask me after I receive my product