Phil W.
If you want your title quickly, forget about it
It takes them a very long time to release a vehicle title. When you call they say it's a process and it can't be expedited. It took them 3 weeks just to notify the DMV that the title had been released, then they quoted me another 3 weeks to actually receive the title. Indian based call center, difficult to understand and communicate with.
Response from Santander Consumer USANov 21, 2025
Hello Phil! Thank you so much for taking the time to provide your feedback. This isn't the experience we want for any of our customers. Trustpilot has sent you an email requesting additional info, or you may contact us at 888.222.4227. Please review your email at your earliest convenience. Have a great day!