SanricoWe are a family owned and operated business that prides itself on offering quality products at a great price.
Sanrico (sanrico.com) has 232 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Metal, Stone & Glass Work · RICHMOND, Virginia
Excellent
Metal, Stone & Glass Work · Atlanta, Georgia
Excellent
Metal, Stone & Glass Work · Doral, Florida
Excellent
Metal, Stone & Glass Work · Mercer Island, Washington
Excellent
232 approved reviews, newest moderated first
Digna A.
Great customer service. Got the wrong country on my shipping address and contacted them in order to change it. They were very kind and quickly helped solve my issue.
Response from SanricoDec 13, 2022
Dear Digna Ariño, Thank you for the wonderful review and for taking the time to share it with Sanrico. We really appreciate it, means a lot to us and to our entire team! Best regards, Your Sanrico Team
Mark van der P.
Eclectic collection of tools and products that may just be the one thing to manage a project or gnarly job! Recently I was getting one of those (cobalt drill bits) and pressed an up-sell offer button thinking I would get to see the details - alas, no, it promptly added it to my order, which I didn’t want as I still had plenty of that product at my shop. I contacted support and they agreed to cancel and refund that portion of the order. So cool products and excellent support.
Response from SanricoNov 7, 2022
Dear Mark van der Pol, On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this wonderful review about us, it's much appreciated! Thank you for choosing Sanrico! Best Regards, Your Sanrico Team
Colleen
I purchased an attachment for an angle grinder and it arrived on time and is very good quality at an affordable price. Mistakenly I ordered it without the adapter. When I contacted customer service they were very prompt and helpful and sent me a link with the opportunity to purchase it at a discounted rate. I’m extremely impressed by the level of service I experienced.
Response from SanricoOct 21, 2022
Dear Colleen, Thank you so much for those kind words and for taking the time to leave us your wonderful review, the entire team in Sanrico really appreciate it. Best Regards, Your Sanrico Team
Adrian B.
Had a problem getting what I ordered so I email support. I received an email reply the same day that the issue would be looked at within 1 business day. True to the email the fixed my problem. As it turned out they information was sent but in an email while I assumed it was a hard copy in the mail. I kept waiting but nothing showed up in my mailbox : ). Anyway they got me the pdf right away. Thank You
Response from SanricoOct 21, 2022
Dear Adrian Boyd, Thank you for the wonderful review and for taking the time to share it with Sanrico. We really appreciate it, means a lot to us and to our entire team! Best regards, Your Sanrico Team
LuAnne R.
I had a problem that the representative found a solution to right away and was extremely helpful and professional
Response from SanricoSep 28, 2022
Dear LuAnne Rickwartz, On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this wonderful review about us, it's much appreciated! Thank you for choosing Sanrico! Best Regards, Your Sanrico Team"
lucybo
customer support is truly exceptional
Response from SanricoSep 2, 2022
Dear Lucybo, Thank you for the wonderful review and for taking the time to share it with Sanrico. We really appreciate it, means a lot to us and to our entire team! Best regards, Your Sanrico Team
John Z.
Product shipped on time and of high quality. Had a question and was positively resolved in timely manner 😀
Response from SanricoAug 18, 2022
Dear John Zeigler, Thank you for the wonderful review and for taking the time to share it with Sanrico. We really appreciate it, means a lot to us and to our entire team! Best regards, Your Sanrico Team
Jerry L.
My address was incorrect but changed immediately on notification
Response from SanricoJul 5, 2022
Dear Jerry Loran, Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team! Best Regards, Your Sanrico Team