SanricoReviews of sanrico.com

I placed my order for looking unique drill bit based on amazing advertisement placed on Pinterest. The one been received was different, does not work at all. I do consider it as another made in China scam. The problem is no customer service phone number does exist. They keep silence to my 3 every day complaints submitted through their website. There is no alternative way for contacting them. $30.00 is pretty much for a not working single drill bit. I want to get a full refund. This is my very negative experience ordering something made in China through Pinterest advertisement. ONLY after placing such feedback I've been contacted by their customer service rep ( he calls himself James) who offered me a full refund ( no return necessary) in exchange to editing my pretty negative feedback. I have agreed. So now I'm adding with 2 extra stars to my EXPERIENCE with Sanrico.com not for the product itself and not for the way how they sell it. James told me to use such a very specific drill I have to buy another special and expensive equipment to my drilling machine. It was not mentioned about on their Pinterest advertisement clip. That is why I called it initially a scam. Hey Sanrico , here is America and not everybody is dumb as you think. You have to be responsible for what you put in advertisement gear providing with honest and fullest information to American customers. You can cheat on your compatriots but here in States you have to follow the doing business rules.

Great product, fast delivery, well done. Now will you send me my low temp rods?

I ordered a grinder sphere and adapter from Sanrico. Both items were defective. Neither the sphere fit the adapter nor did the adapter fit into my grinder. I contacted Sanrico and within 24 hours they agreed to send me a replacement adapter. I received the item in 3 days. The adapter fits both the grinder and sphere. I appreciate Sanrico’s prompt response to my problem. The grinder sphere, however, does not cut as effectively as depicted in the video. The four stars is for Sanrico’s Customer service. I would give the grinder sphere only 3 stars because it does not work as advertised

I screwed up when I placed an order. I some how unintentionally placed two orders. I emailed Sanrico and told them that it was not my intent to place two different orders. I asked them to cancel one of my orders. (I was afraid that they would cancel my other order). I noticed that they said that they would contact me within 24 hours. They did as they said they would do. I didn't know it until the next day that I had ordered from Sanrico in the past and did not have any problems with them.

I purchased a spherical spindle for an angle grinder. The original ad said that it fit most grinders. The spindle didn't fit. Although Sanrico doesn’t usually sell the adapter separately, customer service did, with some bargaining, send me one. If you have a 5/8 arbor get the spindle with the adapter. I just made a spoon with the spindle. It works well, but is not quite as aggressive in hardwood as I had expected.

I was very pleased with the speed that my product was delivered. Thank you!

My order never got delivered because of my address zip code. I had sent a message to Sanrico customer support and they had immediately got in touch with me on what happened. I'm just waiting for my order to come in a couple of days. Thank you Sanrico Co.

I've been waiting since last year to get my product , the carrier firm started up in a different town and the don't deliver out to where I live . They didn't have my telephone No. so couldn't get in contact with me . Hopefully they will get it when Sanrico send my product to me this time , as all my Address and phone No. are correct this time . Cheers Tony .