SandiskReviews of sandisk.com

I bought a USB-Flash drive, that has been commented/reviewed a lot in many forums, because it probable has a hardware design issue, causing it to become very very hot (just below 70 degree C). 1) I've burned myself on it, when deattaching it from my laptop. 2) The plastic around the USB-connection on my old desktop actually melted (visual deformation), after attaching this SanDisk device to it. Despite of that, the SanDisk continues to ignore this problem in their customer-service ONLINE RMA SUBMISSION [Incident: 210125-001361] Due to that I have bought my last device from SanDisk privately and will stop anyone trying buy , during my work as an engineer.

Replaced everything on my device, but the sandisk. Still the same result. 3 year warranty with not even a years use. Spent 2 weeks with back and forth emails, all they gave me was excuses. Said it was my fault. Put in a competors memory card, no problems since.

This morning I tried to use a 32GB SanDisk Ultra SD card that has for some reason developed a fault. I made contact with SanDisk UK Via web chat which was lightning fast, no waiting for hours, told the advisor Can. G my problems, I gave them the tiny serial number on the back of the card and just like that they are sending me a new card. Now that is customer service. Never had to spend hours searching for my receipt, no sending proof of purchase via attachments, just went off the serial number on the card, gave my details and done. Why can all companies not be as good as this with customer service personnel that know what they are doing? Outstanding and a welcome change from what is currently becoming the norm, poor service, excuse after excuse with the COVID19 number one on every companies excuse list. Thank you Can, G and thank you SanDisk.

Fraudulent customer service Fraudulent customer service, laughably unreliable products. I had one of their mypassport drives (Western Digital own Sandisk) fail on me for no reason. I sent this back - they don't even pay for return postage - how cheap is that? A replacement was sent out to me. Ridiculously this one failed after only 3 months of occasional use. Again I returned it, once again having had to pay the postage myself. There was no response from customer service after a number of weeks so I asked for a follow up. Eventually I got a response claiming that the hard-drive had been tampered with by me and that I would be denied a replacement. This is 100% false. This is literally the worst product experience that I've ever had. From other trustpilot reviews I don't seem to be the only one who has had this lie used on them!

Some products are okay. However, we bought a subscription to their cloud service: "UPthere", then the service ended last year. We chose the option to have all of our photos and videos put in their "Parachute" to access later. However, now we can't access it. Their customer service reps didn't understand the problem, just repeating that UPthere was ended, then told us "sorry. cant helps"

Advertised SD card memory 512GB. Actual SD card memory 476GB. That's 33GB difference! Sick of Scandisk's false advertising claims. I wonder if they do the same thing elsewhere and misrepresent the size of, well, other things in their lives too.

I have purchased 5 different sandisk micro sd cards and 4 of them have failed. I have followed all the precautions when using such as safe ejection procedures, but to no avail. I will not purchase this brand again. Ripoff products.

Bought 2 SDHC micro memory cards and the 10 year warranty appealed. The 1st one stopped recording on my CCTV after 2 days and they say using in that way invalidated the warranty. Yet the 2nd works fine!! To be fair it was the seller that said it was suitable for dash cams and cctv but I think SanDisk should make that clearer. They did agree to replace I have seen some reviews saying their data was lost. Data doesn't exist unless it's in 3 different places, so use, where possible, as a backup, not as primary storage. Do full formats not quick too.