Samuels JewelersReviews of samuelsjewelers.com

My daughter ordered a watch, it was dispatched and delivered very quickly and was absolutely perfect.

It was almost impossible to connect with any representative by phone for days! I called every single number that I found online, corporate numbers, and web-sales. I was put on hold and waited many minutes (sometimes half an hour) to get through and left many voicemails. It was also impossible to get through to the store where I was supposed to pick up my items. I finally gave up and decided to return my items before I even got a chance to see them (after going twice to the store which was closed during normal business hours). At least the interim supervisor at the store, Bailey, once I finally got a hold of someone, was kind; but this did not solve the issue with the bad customer service web-sales.

I bought three pairs of earrings for my mom on Mother's Day and she loves them!

I love Samuels jewelrs! It's wear all my jewelery comes from, wonderful customer service, and excellent prices!

Everything was easy to read and pick from products true to photos.

I just love both sets of earrings: the topaz with its many colors that will go with anything and everything. . .from casual to dress, and the smoky quartz with its own allure. Would recommend these and Samuels Jewelers anytime. They have always given excellent, welcoming service. I especially have appreciated any repair, touchup, or cleaning work done over the past years. Thank you!

The manager of Samuels is great as was other staff and also the website is Great.

They delivered on the date that was started, the ring was just as beautiful in person as on the website, and their sizing chart is accurate.