Sami
I have been using Sameday health for…
I have been using Sameday health for RT-PCR testing, i lost the faith on their service when my family was travelling in emergency to International destination, and Sameday delayed the RT-PCR report I cost me my flight cancellation even though we paid for the expediate fees. Very bad experience.
Response from Sameday HealthMar 11, 2022
Hello, we are so sorry to hear that you did not get your results. That must have been extremely stressful, and we apologize for this inconvenience. We would like to make sure that a refund has been provided for your late results. A client care representative will email you in 1 to 2 business days about your refund. Thank you for your feedback. We truly appreciate the chance to make things right with you. Have a nice day!